HP Slate 500 power button break (723 Views)
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Occasional Visitor
Vladimir0135
Posts: 1
Registered: ‎11-21-2011
Message 1 of 2 (723 Views)

HP Slate 500 power button break

After 6 month of use power button started to move without any resistance and do not turn PC on. This should be covered by warranty, but HP service center in Russia refused to take this case because there is no support for Slate 500 in Russia. How can I get fixed from Russia?

Frequent Advisor
Drew2011
Posts: 46
Registered: ‎12-19-2011
Message 2 of 2 (675 Views)

Re: HP Slate 500 power button break

Hello,

  Since as you state the unit was not sold in Russia, and hence not supported there either, you might contact the vendor from which you purchased the device from and see what they might offer. Taking a look at the warranty guide would serve as a good starting point. It's also available here: http://h20000.www2.hp.com/bizsupport/TechSupport/WarrantyBridge.jsp?contentType=WarrantyBridge&lang=...

Best,
Drew

I am a HP employee.
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