HP ProBook 4530s network controller driver missing (11535 Views)
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Occasional Visitor
Pansam
Posts: 2
Registered: ‎04-18-2012
Message 1 of 14 (11,535 Views)

HP ProBook 4530s network controller driver missing

In the device manager I get a yellow exclamatory mark in Network controller even after downloading and installing the respective driver Atheros 2011 Wireless LAN Driver. The packacge extracts itself and there is no confirmation of finishing the setup. Help needed.

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Honored Contributor
Paul Tikkanen
Posts: 3,323
Registered: ‎04-11-2007
Message 2 of 14 (11,531 Views)

Re: HP ProBook 4530s network controller driver missing

Hi:

 

You may have a different model WLAN adapter in your notebook than the Atheros.

 

Please click on the network adapter needing drivers in the device manager.

 

Then click on the details tab.

 

In the Properties drop down list, select the second item (Hardware ID's).

 

Post the top string of characters you see in the window.

 

Those will identify the model of the wireless adapter in the notebook, and I will send you the link to the drivers for it.

 

Paul

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HP Pro
sayantan_dutta
Posts: 4
Registered: ‎04-04-2012
Message 3 of 14 (11,524 Views)

Re: HP ProBook 4530s network controller driver missing

HI

I will need to know if the same happens when you try to install any soft pack or its specific Atheros soft pack giving such an error . If it’s happening with all the soft packs then it can be an issue with windows installer.

 

To isolate the issue I suggest try finding the hardware ID under device manager

 

Device manager > right click on yellow exclamation mark> properties

Click on details, one of the tabs at the top next to drivers

Click on the drop down and select hardware ID

Please let me the hardware id (complete one )

 

 

Regards

 

I work for HP 

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Occasional Visitor
Pansam
Posts: 2
Registered: ‎04-18-2012
Message 4 of 14 (11,507 Views)

Re: HP ProBook 4530s network controller driver missing

Thank you, I just figured out. You were right my network controller was different(Realtek). Infact there is no Atheros hardware in my notebook. The HP site mentions it wrongly in the product specification. Please correct it other wise it will mislead many  people and many will come for help. Wasting precious time of both the customer and technician.

 

product no. B0L64PA.

 

Thanks anyway Sayantan Dutta.

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Occasional Visitor
Qutab006
Posts: 1
Registered: ‎05-28-2012
Message 5 of 14 (11,398 Views)

Re: HP ProBook 4530s network controller driver missing

Hey Sayantan Dutta

Good day

Could you please send me the link to the said driver. I am facing the same problem. 

Pl assist

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Regular Advisor
Cmp_Cmndo
Posts: 125
Registered: ‎08-04-2011
Message 6 of 14 (11,296 Views)

Re: HP ProBook 4530s network controller driver missing

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=5060882&...

______________________________________________________________________________________________________________

ProBook 4530s-XU015UT#ABA, Intel Core i3-2310M, 8GB DDR3 SDRAM, WDC WD3200BEKT-60PVMT0 (7200rpm), Windows 7 Home Premium 64bit
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Occasional Visitor
Weerasinghe
Posts: 1
Registered: ‎08-23-2014
Message 7 of 14 (571 Views)

Re: HP ProBook 4530s network controller driver missing

PCI\VEN_168C&DEV_002B&SUBSYS_1461103C&REV_01

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Honored Contributor
Paul Tikkanen
Posts: 3,323
Registered: ‎04-11-2007
Message 8 of 14 (568 Views)

Re: HP ProBook 4530s network controller driver missing

For the hardware ID of PCI\VEN_168C&DEV_002B&SUBSYS_1461103C&REV_01on the 4530s, you need this driver...

 

http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=5060882&sp...

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Occasional Visitor
Gary_W
Posts: 3
Registered: ‎08-26-2014
Message 9 of 14 (514 Views)

Re: HP ProBook 4530s network controller driver missing

Can you provide a link to drivers for these hardware IDs (lists copied from device manager) w/in the Win 7 Ultimate OS?

 

Ethernet Controller:
PCI\VEN_10EC&DEV_8168&SUBSYS_167C103C&REV_06
PCI\VEN_10EC&DEV_8168&SUBSYS_167C103C
PCI\VEN_10EC&DEV_8168&CC_020000
PCI\VEN_10EC&DEV_8168&CC_0200

 

Network controller:
PCI\VEN_10EC&DEV_8176&SUBSYS_1629103C&REV_01
PCI\VEN_10EC&DEV_8176&SUBSYS_1629103C
PCI\VEN_10EC&DEV_8176&CC_028000
PCI\VEN_10EC&DEV_8176&CC_0280

 

This is running on a Probook 4530s that became severley infected. I decided to install Win 7 from scratch and Ultimate is the only version I have media for.  After installation, I found there are no network drivers. I did not know that Ultimate was not used on the 4530s (is that true?) Thank you very much.

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Honored Contributor
Paul Tikkanen
Posts: 3,323
Registered: ‎04-11-2007
Message 10 of 14 (496 Views)

Re: HP ProBook 4530s network controller driver missing

You're very welcome.

 

Below are the links to the drivers you need for the hardware ID's you posted:

 

PCI\VEN_10EC&DEV_8168:

 

http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=5060882&sp...

 

PCI\VEN_10EC&DEV_8176:

 

http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=5060882&sp...

 

I don't know if the 4530s was offered with W7 Ultimate but as far as I know the drivers for Home Premium or Pro will also work on Ultimate and Enterprise.

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Occasional Visitor
Gary_W
Posts: 3
Registered: ‎08-26-2014
Message 11 of 14 (476 Views)

Re: HP ProBook 4530s network controller driver missing

Thanks! I downloaded the drivers onto a flash drive. I cannot get Device Manager to recognize the files as drivers when I click Update Driver and then provide the path to the flash drive. Must I do something to the "spxxxxx.exe" files that I downloaded for Device Manager to recognize as drivers?  Thanks again for your help.

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Honored Contributor
Paul Tikkanen
Posts: 3,323
Registered: ‎04-11-2007
Message 12 of 14 (474 Views)

Re: HP ProBook 4530s network controller driver missing

You're very welcome.

 

Just double-click to autorun the exe files.

 

Follow the on screen instructions.

 

The files are designed to automatically install the drivers.

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Occasional Visitor
Gary_W
Posts: 3
Registered: ‎08-26-2014
Message 13 of 14 (462 Views)

Re: HP ProBook 4530s network controller driver missing

Paul,

I'm all set!  Thank you, thank you!!

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Honored Contributor
Paul Tikkanen
Posts: 3,323
Registered: ‎04-11-2007
Message 14 of 14 (439 Views)

Re: HP ProBook 4530s network controller driver missing

You're very welcome.

 

Glad to have been of assistance.

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