02-11-2014 10:43 AM
We have an Evolve 810 tablet PC running Windows 8 (64-bit) and having some strange network adapter issues going on. We use an HP dock for when this tablet is at the users desk. But when the user undocks, and then comes back to dock, the network adapters (wired and wireless) stop working. Only work around is to uninstall the adapters from device manager, and then reinstall the drivers. This happens every time the user undocks and docks. We have downloaded the latest HP driver pack to install the latest drivers for both adapters, which temporarily fixes the isue, but once the user undocks, the issue happens again. Any suggestions before I contact HP phone support?
Solved! Go to Solution.
02-11-2014 01:13 PM
Check your Bios version and other driver
For installlation deactivate the Virusscanner
Install the new Intel drivers
Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.
02-11-2014 02:58 PM
HP Forums are PEER TO PEER, which means it is not OFFICIAL HP support. Just a community of users trying to help each other out (sometimes faster).
For official support, locate your local phone numbers OR online chat support.
Note: Official support is available to products with valid warranties.