HP EliteBook 2760p Windows 7 HP ProtectTools Encrypted C Drive Problems (138 Views)
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ChuckV10
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Registered: ‎06-26-2013
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HP EliteBook 2760p Windows 7 HP ProtectTools Encrypted C Drive Problems


I have an HP EliteBook 2760p with windows 7 64 bit, factory installation.

 

A month or 2 ago I enabled the HP ProtectTools Drive Encryption on the C: drive.

 

Yesterday it quit booting.

 

Tried all of the available safe mode boot options with failed boot in all modes.

 

Next, I tried to boot to a Win7 64 bit installation drive and the System recovery options do not show the C: drive in the list of Windows 7 installations to repair. It only shows the D: drive which I believe is the factory recovery partition.

 

Also, when I boot to the Win 7 installation drive, the encryption prompt does not appear.

 

What should I try next?

 

Thanks

 

-Chuck

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