Fingerprint reader not working (211 Views)
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Occasional Visitor
BlackIce
Posts: 1
Registered: ‎11-09-2013
Message 1 of 2 (211 Views)

Fingerprint reader not working

[ Edited ]

I have a hp probook 4540 and it has a fringer print reader but i can't mkae it work i tried every driver different softwares for security and a lot more and i still can't use it.I tried a lot of drivers but never saw biometric drivers in device manager pls help me.I am using windows 8.1 pro

Occasional Visitor
LewBob
Posts: 1
Registered: ‎05-23-2014
Message 2 of 2 (110 Views)

Re: Fingerprint reader not working

I got help from live chat guy who took over the computer and loaded the needed software. It was quite a process. I don't know why the software didn't come on the machine. I still have a problem, as I use LastPass to put in passwords and that program doesn't see the reader.... Grrrr. It worked fine with my Lenovo's and a two year old HP

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