Elitebook 8460p Touchpad Issue (5257 Views)
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Occasional Visitor
Posts: 2
Registered: ‎10-19-2011
Message 1 of 6 (5,257 Views)

Elitebook 8460p Touchpad Issue

I am currently experiencing an issue where I will be typing or holding down keys and the touchpad will freeze and will not move properly while I am using the keyboard. I've tried using external mice and the mouse-stick built into the keyboard and the problem isn't present with the other devices but only with the touchpad. I've made sure I have the latest synaptic driver from HP and am wondering if this problem has been documented before?

 

Thanks,

Jon

Regular Advisor
Posts: 73
Registered: ‎01-28-2011
Message 2 of 6 (5,253 Views)

Re: Elitebook 8460p Touchpad Issue

Hallo,

 

Plse try following :

 

Boot notebook in BIOS and try the same there. If it works fine in BIOS you have a driver problem.

 

If it also does not work in BIOS you prolly have a hardware problem.

 

GL

 

Alex

 

Occasional Visitor
Posts: 2
Registered: ‎10-19-2011
Message 3 of 6 (5,231 Views)

Re: Elitebook 8460p Touchpad Issue

The BIOS doesn't utilize the mouse at all. Keyboard only.

Occasional Visitor
Posts: 2
Registered: ‎11-02-2011
Message 4 of 6 (5,162 Views)

Re: Elitebook 8460p Touchpad Issue

Just for the record, I am also seeing this.

 

The pointer seems to get stuck when on the right side of the screen. Only violently swipes on the touchpad seem to release it.

 

Annoying....

Occasional Collector
Posts: 1
Registered: ‎11-26-2011
Message 5 of 6 (5,023 Views)

Re: Elitebook 8460p Touchpad Issue

BIOS and Win7 Enterprise same problem: Touchpad randomly is not working at all. It is a HW problem. BIOS upgraded with same effect... Please, I really like this laptop. Help me out HP

Occasional Visitor
Posts: 3
Registered: ‎05-31-2008
Message 6 of 6 (4,944 Views)

Re: Elitebook 8460p Touchpad Issue

What about if you go to Control Panel / Mouse / Device Setings ,  and press [Enable]? It works for me...

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