Elitebook 8440w: Built-in Microphone doesn't work (2839 Views)
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Occasional Contributor
toiletrolls
Posts: 4
Registered: ‎12-23-2010
Message 1 of 4 (2,839 Views)

Elitebook 8440w: Built-in Microphone doesn't work

I also have this problem with my laptop.  Since I bought it till now, my built-in microphone doesn't work.  I run the window microphone testing, it shows everything is working, but when i start to run on other application such as skype, it doesn't work at all. 

 

anyone can help.... ?  thanks

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terminal_gregg
Posts: 49
Registered: ‎01-07-2011
Message 2 of 4 (2,829 Views)

Re: Elitebook 8440w: Built-in Microphone doesn't work

HP Experts I am investigating this issue currently
-----------------------------------------------------------------------------------------
GreggE-The Man with the Plan!
Although I am an HP employee, I am speaking for myself and not for HP.

Check your warranty: http://www.hp.com/go/hpsc
Buy HP Genuine Parts: http://www.hp.com/buy/parts
Check technical specs: http://www.hp.com/go/quickspecs
Services Media Library: http://www.hp.com/go/sml
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futureperfect
Posts: 4
Registered: ‎04-26-2011
Message 3 of 4 (2,829 Views)

Re: Elitebook 8440w: Built-in Microphone doesn't work

Skype is a little odd sometimes when it comes to Internal Mics.

 

 

A suggestion for you is to turn off the Microphone Auto-Adjust & adjust the volume levels yourself.

 

SKYPE-->Tools-->Options-->Sound Devices-->(untick) Let Skype adjust my sound device settings-->Save.

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terminal_gregg
Posts: 49
Registered: ‎01-07-2011
Message 4 of 4 (2,827 Views)

Re: Elitebook 8440w: Built-in Microphone doesn't work

Hello Toiletrolls,

As I understand the microphone has NEVER worked for you? I would check to make sure nothing is plugged into the microphone port on the PC. Also I would see if it works in windows sound recorder (Start, Programs, Accesories). Next thing I would do is make sure its not disabled in the BIOS for some reason, F10 on startup (after you see HP logo, before Windows logo start hitting the F10 key on and off), System Configuration, Built-in Device Options, Microphone SHOULD be checked; also may not be a bad idea to restore BIOS defaults (File, Restore Defaults, Save & exit).

 

Next go to control panel, sound, recording tab (this may be different depending on which version of windows you have), & make sure its selected correctly. You may also have a IDT application that you can make these changs to, explore that

 

Good luck!

-----------------------------------------------------------------------------------------
GreggE-The Man with the Plan!
Although I am an HP employee, I am speaking for myself and not for HP.

Check your warranty: http://www.hp.com/go/hpsc
Buy HP Genuine Parts: http://www.hp.com/buy/parts
Check technical specs: http://www.hp.com/go/quickspecs
Services Media Library: http://www.hp.com/go/sml
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