EliteBook 840 G1 HD Webcam has one way traffic when using MS Lync (1104 Views)
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Occasional Visitor
Posts: 1
Registered: ‎12-29-2013
Message 1 of 2 (1,104 Views)

EliteBook 840 G1 HD Webcam has one way traffic when using MS Lync

I'm currently using an Elitebook 840 G1 on Windows 7 Pro x64

I can open MS Lync 2013 and setup the HP HD WEbcam no problem - it previews, you can adjust it etc etc

As soon as you connect to a meeting the camera will not show you or the other party/ies BUT they can see you!

I have tried a seperate USB Camera with same issue.....

I have reloaded Windows 7 Pro......

Drivers for camera are up-to-date.......

 

Seems others are having the same problems on HP laptops from a couple posts I have read on the MS Lync forum.

I have noticed that when you hover over the video icon in Lync, the preview window has the circular clock spinning.

 

What next?

Occasional Visitor
Posts: 1
Registered: ‎07-09-2014
Message 2 of 2 (821 Views)

Re: EliteBook 840 G1 HD Webcam has one way traffic when using MS Lync

Note, I have the exact same issue. Did you ever find a solution?

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