EliteBook 6930p missing drivers (28733 Views)
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Occasional Visitor
JimGo
Posts: 2
Registered: ‎10-05-2010
Message 1 of 11 (28,733 Views)

EliteBook 6930p missing drivers

Hello,

 

I have an HP EliteBook 6930P and am missing the drivers for the PCI serial port and the PCI simple communications controller.

 

The devices are:

 

PCI\VEN_8086&DEV_2A47&SUBSYS_30DC103C&REV_07\3&B1BFB68&0&1B

 

PCI\VEN_8086&DEV_2A44&SUBSYS_30DC103C&REV_07\3&B1BFB68&0&18

 

I'm not sure what/where I can download these from safely.  Thanks for any advice !!

 

 

Occasional Visitor
JimGo
Posts: 2
Registered: ‎10-05-2010
Message 2 of 11 (28,622 Views)

Re: EliteBook 6930p missing drivers

Forgot to mention that this is for Windows XP Professional

Honored Contributor
Paul Tikkanen
Posts: 3,376
Registered: ‎04-11-2007
Message 3 of 11 (28,609 Views)

Re: EliteBook 6930p missing drivers

Hi:

 

If you did not install the chipset driver, please do this first and reboot:

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

 

Then download and install the Intel AMT driver:

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

 

You may also need to install the HP 3D driveguard driver: Protects your HD in case of an accidental drop of the notebook.

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

 

Paul

Occasional Visitor
JimGo1
Posts: 1
Registered: ‎10-07-2010
Message 4 of 11 (28,560 Views)

Re: EliteBook 6930p missing drivers

Thanks Paul this worked great.   I was just having a hard time figuring out which download file to use.  Thanks again !

Occasional Visitor
madmax800
Posts: 1
Registered: ‎04-07-2011
Message 5 of 11 (26,886 Views)

Re: EliteBook 6930p missing drivers

Hi, I am also looking for 2 drivers foor my HP 6930 P.

 

PCI Serial Port
PCI Simple Communications Controller

Hope you can help

 

Thanks

madmax800

 

 

Honored Contributor
Paul Tikkanen
Posts: 3,376
Registered: ‎04-11-2007
Message 6 of 11 (26,881 Views)

Re: EliteBook 6930p missing drivers

Hi: Madmax:

 

What operating system do you need the drivers for?

 

In the device manager, click on the problem devices. Then click on the details tab. If you are running XP or Vista, post the top string of characters you see there.

 

If you are running Windows 7, in the properties drop down list, select the second item on the list (Hardware ID's). Post the top string of characters you see there.

 

Those identify the manufactuer of the device and the device type and model.

 

Paul

Occasional Visitor
SpecialEd2112
Posts: 1
Registered: ‎07-01-2011
Message 7 of 11 (25,732 Views)

Re: EliteBook 6930p missing drivers

I see this query was never completed, and I am missing the same two. Following your instructions on my 6930p running Win 7:

 

PCI\VEN_8086&DEV_2A47&SUBSYS_30DC103C&REV_07

PCI\VEN_8086&DEV_2A44&SUBSYS_30DC103C&REV_07

 

Please let me know, thanks!

 

 

Honored Contributor
Paul Tikkanen
Posts: 3,376
Registered: ‎04-11-2007
Message 8 of 11 (25,729 Views)

Re: EliteBook 6930p missing drivers

[ Edited ]
Occasional Visitor
hhhhhh
Posts: 1
Registered: ‎03-09-2014
Message 9 of 11 (6,229 Views)

Re: EliteBook 6930p missing drivers

thank you  hp

 

Occasional Visitor
Poxy
Posts: 1
Registered: ‎11-14-2014
Message 10 of 11 (635 Views)

Re: EliteBook 6930p missing drivers

 


Paul Tikkanen wrote:

 Hi:

 

You need this driver here:

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

 

Paul


Thanks for the link - unfortunately it no longer works!!

 

 

 

 

Honored Contributor
Paul Tikkanen
Posts: 3,376
Registered: ‎04-11-2007
Message 11 of 11 (628 Views)

Re: EliteBook 6930p missing drivers

Hi:

 

As what seems to be becoming a regular occurance lately, the business support site is down as I type this reply.

 

So that could be why the link isn't working.

 

Now, when the business support site comes back up (try again in a couple of hours), and if the link still doesn't work, go to the 6930p support and driver page, under the chipset driver section, download and install the AMT driver.

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