EliteBook 2540p External Display on Docking Station (858 Views)
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theo1881
Posts: 1
Registered: ‎10-31-2011
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EliteBook 2540p External Display on Docking Station

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Hi

 

I have a user with a 2540p laptop  on a 2540 docking station (product 603730-002). After undocking and then returning the laptop to the docking station the external monitor display resolution defaults to 640 x 480. I have tested with different docking stations and monitors but still the same issue.

 

All graphics driver software is up to date (Intel 6.14.10.5355)

 

The two monitors tested have 1680 x 1050 and 1900 x 1020 resolutions and both connect via VGA.

 

You can reset the resolution from the Display Properties page but this is a pain.

 

We are using Windows XP SP3.

 

Any further information needed let me know. Note we have a number of 2540p laptops but have not seen the issue elsewhere so I am at a loss.

 

thanks in advance for any help

 

 

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