EliteBook 2540p External Display on Docking Station (858 Views)
Occasional Visitor
Posts: 1
Registered: ‎10-31-2011
Message 1 of 1 (858 Views)

EliteBook 2540p External Display on Docking Station

[ Edited ]



I have a user with a 2540p laptop  on a 2540 docking station (product 603730-002). After undocking and then returning the laptop to the docking station the external monitor display resolution defaults to 640 x 480. I have tested with different docking stations and monitors but still the same issue.


All graphics driver software is up to date (Intel


The two monitors tested have 1680 x 1050 and 1900 x 1020 resolutions and both connect via VGA.


You can reset the resolution from the Display Properties page but this is a pain.


We are using Windows XP SP3.


Any further information needed let me know. Note we have a number of 2540p laptops but have not seen the issue elsewhere so I am at a loss.


thanks in advance for any help



The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.