Computer won't shutdown, no power off (1001 Views)
Occasional Visitor
Posts: 1
Registered: ‎02-04-2011
Message 1 of 2 (1,001 Views)

Computer won't shutdown, no power off



The problem is on a Elitebook 6930b, but I have seen it on others too.

The OS is Windows 7 Enterprise.


When the user chooses to shutdown the computer, it doesn't turn 
off the power. The screen goes black and the computer is 
unresponsive, but the computer and fans are still running.
Some times it's working, but usually not.

What is the problem?

Any ideas?


Honored Contributor
Posts: 3,474
Registered: ‎04-11-2007
Message 2 of 2 (997 Views)

Re: Computer won't shutdown, no power off



I would download and install the latest chipset driver from Intel.



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