Computer won't shutdown, no power off (857 Views)
Occasional Visitor
Posts: 1
Registered: ‎02-04-2011
Message 1 of 2 (857 Views)

Computer won't shutdown, no power off



The problem is on a Elitebook 6930b, but I have seen it on others too.

The OS is Windows 7 Enterprise.


When the user chooses to shutdown the computer, it doesn't turn 
off the power. The screen goes black and the computer is 
unresponsive, but the computer and fans are still running.
Some times it's working, but usually not.

What is the problem?

Any ideas?


Honored Contributor
Paul Tikkanen
Posts: 3,335
Registered: ‎04-11-2007
Message 2 of 2 (853 Views)

Re: Computer won't shutdown, no power off



I would download and install the latest chipset driver from Intel.



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