Can't locate "PCI Serial Port" driver for brand new Elitebook 2560p (6164 Views)
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Occasional Visitor
christophe07
Posts: 1
Registered: ‎08-02-2011
Message 1 of 2 (6,164 Views)

Can't locate "PCI Serial Port" driver for brand new Elitebook 2560p

Just got a brand new 2560p with Win7 x64 with an Intel SSD (SSDSA2BW160G3H) and the only driver its missing is the "PCI Serial Port".

More info below:

PCI\VEN_8086&DEV_1C3D&SUBSYS_162B103C&REV_04

PCI\VEN_8086&DEV_1C3D&SUBSYS_162B103C

PCI\VEN_8086&DEV_1C3D&CC_070002
PCI\VEN_8086&DEV_1C3D&CC_0700

 

Tried a few random drivers/suggestions from people that had similar problem to no avail yet (including SP45131)... Any other suggestions to resolve this issue please?


Honored Contributor
Paul Tikkanen
Posts: 3,335
Registered: ‎04-11-2007
Message 2 of 2 (6,142 Views)

Re: Can't locate "PCI Serial Port" driver for brand new Elitebook 2560p

[ Edited ]

Hi:

 

The device details ID reveal it to be the AMT-SOL driver is missing--which could be SP45131

 

Try to install manually by clicking on the device in the device manager. Then click on the driver tab. Click on Update Driver, select the browse my computer method, and browse to:  C;\SWSETUP\sp45131 and see if it loads that way.

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

 

If that method doesn't work, try this driver:

 

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=US&swItem=ob-583...

 

Paul

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