hp probook 4540s .. Finger print sensor is not appearing in windows device manager (278 Views)
Reply
Occasional Collector
EngMG
Posts: 1
Registered: ‎12-10-2013
Message 1 of 1 (278 Views)

hp probook 4540s .. Finger print sensor is not appearing in windows device manager

Hello ... I've recently bought HP Probook 4540s and everything works fine except the fingerprint sensor
My labtop has windows 8 installed and all drivers and devices are working fine but the fingerprint sensor is not appearing in the windows device manager nor in the HP protect tools.. At the beginning I thought it's a hardware problem until the operating system detected the fingerprint sensor while I'm logging on. This happened just once and I don't know how to get the sensor working again :(

 

I've installed the latest validity finger print driver and HP protect tools and HP security manager everything from HP drivers site but nothing helps.

What do you think I miss here ??

Please use plain text.
The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation