cant find bluetooth on my hp probook 4540s windows 8 (4499 Views)
Reply
Occasional Visitor
MajidKorai
Posts: 1
Registered: ‎03-08-2013
Message 1 of 3 (4,499 Views)

cant find bluetooth on my hp probook 4540s windows 8

[ Edited ]

I am having trouble using bluetooth on my HP probook 4540s.

I cant find any device drivers installed in device manager for bluetooth.

I also tried to download the drivers from HP website and install, but it always ended up in an error message like this

 

"The wizard was interupted before Ralink bluetooth stack64 could be completely installed."

 

My device is energy star with windows 8 64 bit

Product number: C6Z35UT#ABA

 

Here is the driver link i am trying to install

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...

 

I have atteched the error message screenshot.

 

Please use plain text.
Esteemed Contributor
Toffy
Posts: 581
Registered: ‎03-08-2013
Message 2 of 3 (4,446 Views)

Re: cant find Bluetooth on my hp probook 4540s windows 8

[ Edited ]

Download the Ralink Wlan patch update for Bluetooth support . (Bluetooth and Wlan on the same card)

 

Don't forget the new Bios and driver updates

 

 

 

Say thanks by clicking the "Kudos! Star" which is on the left.


Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.






Please use plain text.
Occasional Contributor
Pravesh_Mathema
Posts: 6
Registered: ‎03-15-2013
Message 3 of 3 (4,415 Views)

Re: cant find Bluetooth on my hp probook 4540s windows 8

I am having trouble using bluetooth on my HP probook 4540s.I have installed driver which i downloaded from hp offical site.But also it doesnot support,,Atheros AR 3012 bluetooth,,,bluetooth peripheral device is not installed,help me out. its probooj 4540s
Please use plain text.
The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation