Re: The battery isn't charged (162 Views)
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Visitor
Yegik
Posts: 2
Registered: ‎02-17-2014
Message 1 of 4 (196 Views)
Accepted Solution

The battery isn't charged

[ Edited ]

When my laptop (HP Mini 5103) plugged in the battery isn't being charged at all and still at 0% charge level in toolbar of Windows 7. The BIOS battery check shows an outcome with error:  FAILURE ID PU0333-5HF71E-XD6V4J-C0AG03. It seems the battery broken out. But I have some doubts about it because the battery icon looks like a working one, for instance without red cross on it. That's why I'd like to be sure that this is not the issue within laptop itself. Is there any special tools to test the battery in depth?

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Esteemed Contributor
Toffy
Posts: 647
Registered: ‎03-08-2013
Message 2 of 4 (186 Views)

Re: The battery isn't charged

Yegik

 

Install the HP Battery Check software and check it.

 

http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=4256303&sp...

 

I Think you must replace the Battery

 

http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/kb/docDisplay?javax.portlet.begCache...

 

 

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Visitor
Yegik
Posts: 2
Registered: ‎02-17-2014
Message 3 of 4 (168 Views)

Re: The battery isn't charged

Hi Toffy,

 

Thanks a lot for your quick response and valued info you privided.

The battery check utility was very useful. It indicated the battery needs to be replaced asap.

The tool showed that two of four cells are discharged completely:

 

Cell Voltage 1: 0 mV
Cell Voltage 2: 1791 mV
Cell Voltage 3: 0 mV
Cell Voltage 4: 3110 mV

 

Battery Age: 1097 days

 

Now it's quite clear the cause of battery failure.

 

 

 

 

 

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Esteemed Contributor
Toffy
Posts: 647
Registered: ‎03-08-2013
Message 4 of 4 (162 Views)

Re: The battery isn't charged

yegik

 

Use the original part number for find the right Battery

 

535629-001 6 Cell

http://www.sparepartswarehouse.com/HP,Laptop,Part,535629001.aspx

 

579026-001

http://www.sparepartswarehouse.com/HP,Laptop,Part,579026001.aspx

 

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