HP update destroyed my 4540s (71 Views)
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Occasional Visitor
clinroatan
Posts: 1
Registered: ‎09-14-2013
Message 1 of 1 (71 Views)

HP update destroyed my 4540s

HP software kept trying to update my Win 7 Pro Book 4540s, and I kept delaying until I could look them over. When I came back from a meeting, the updates had run anyway and the computer was stalling while in reboot. I manually shut down the laptop and when it rebooted, it still had my user account, but does not offer finger swipe as a log-in method, won't accept my password, and checking the Biometric box option in the BIOS Boot Menu does not work either. I can't run in "Safe Mode" as the f8 selection is not present and does not respond.  Please help as this computer was running flawlessly before the invasive HP update destroyed it.

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