HP ProBook 4530s network controller driver missing (9373 Views)
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Occasional Visitor
Pansam
Posts: 2
Registered: ‎04-18-2012
Message 1 of 6 (9,373 Views)

HP ProBook 4530s network controller driver missing

In the device manager I get a yellow exclamatory mark in Network controller even after downloading and installing the respective driver Atheros 2011 Wireless LAN Driver. The packacge extracts itself and there is no confirmation of finishing the setup. Help needed.

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Honored Contributor
Paul Tikkanen
Posts: 3,218
Registered: ‎04-11-2007
Message 2 of 6 (9,369 Views)

Re: HP ProBook 4530s network controller driver missing

Hi:

 

You may have a different model WLAN adapter in your notebook than the Atheros.

 

Please click on the network adapter needing drivers in the device manager.

 

Then click on the details tab.

 

In the Properties drop down list, select the second item (Hardware ID's).

 

Post the top string of characters you see in the window.

 

Those will identify the model of the wireless adapter in the notebook, and I will send you the link to the drivers for it.

 

Paul

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HP Pro
sayantan_dutta
Posts: 4
Registered: ‎04-04-2012
Message 3 of 6 (9,362 Views)

Re: HP ProBook 4530s network controller driver missing

HI

I will need to know if the same happens when you try to install any soft pack or its specific Atheros soft pack giving such an error . If it’s happening with all the soft packs then it can be an issue with windows installer.

 

To isolate the issue I suggest try finding the hardware ID under device manager

 

Device manager > right click on yellow exclamation mark> properties

Click on details, one of the tabs at the top next to drivers

Click on the drop down and select hardware ID

Please let me the hardware id (complete one )

 

 

Regards

 

I work for HP 

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Occasional Visitor
Pansam
Posts: 2
Registered: ‎04-18-2012
Message 4 of 6 (9,345 Views)

Re: HP ProBook 4530s network controller driver missing

Thank you, I just figured out. You were right my network controller was different(Realtek). Infact there is no Atheros hardware in my notebook. The HP site mentions it wrongly in the product specification. Please correct it other wise it will mislead many  people and many will come for help. Wasting precious time of both the customer and technician.

 

product no. B0L64PA.

 

Thanks anyway Sayantan Dutta.

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Occasional Visitor
Qutab006
Posts: 1
Registered: ‎05-28-2012
Message 5 of 6 (9,236 Views)

Re: HP ProBook 4530s network controller driver missing

Hey Sayantan Dutta

Good day

Could you please send me the link to the said driver. I am facing the same problem. 

Pl assist

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Regular Advisor
Cmp_Cmndo
Posts: 125
Registered: ‎08-04-2011
Message 6 of 6 (9,134 Views)

Re: HP ProBook 4530s network controller driver missing

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=5060882&...

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ProBook 4530s-XU015UT#ABA, Intel Core i3-2310M, 8GB DDR3 SDRAM, WDC WD3200BEKT-60PVMT0 (7200rpm), Windows 7 Home Premium 64bit
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