Re: Elitebook 850 with Intel AC-7260 Wireless card (208 Views)
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Occasional Visitor
MelissaAdams
Posts: 1
Registered: ‎12-16-2013
Message 1 of 2 (234 Views)

Elitebook 850 with Intel AC-7260 Wireless card

We are having major issues connecting to any wireless network with the 7260 wireless card.  I have tried 3 different driver versions.  We replaced the hard drive with a SSD and installed Windows 7 from the recovery CDs.  I really don't think Windows 7 should have anything to do with it.  Has anyone else experienced this?  HP Support was unable to help me and only sent new wireless cards, which doesn't really fix the issue.  We are using the most current driver available from HP's website.  I also downloaded and tried the driver from Intel's website. 

 

Thanks.

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Esteemed Contributor
Toffy
Posts: 647
Registered: ‎03-08-2013
Message 2 of 2 (208 Views)

Re: Elitebook 850 with Intel AC-7260 Wireless card

MelissaAdams

 

For Intel card install the news Proset driver

 

https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=23391&lang=eng&OSVersion=Windows%207...

https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=23451&lang=eng&OSVersion=Windows%207...

 

Check your wireless network Router settings

If using 2.4 GHz band, use only channels 1, 6 or 11

http://www.intel.com/support/wireless/sb/cs-030709.htm

http://www.intel.com/support/wireless/sb/CS-025343.htm

 

use Intel® PROSet/Wireless Software Manual Diagnostics Tool

http://www.intel.com/support/wireless/wlan/sb/cs-025780.htm

 

 

 

 

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