10-31-2011 11:32 AM - last edited on 11-02-2011 02:50 AM by VidyaVI
I have a user with a 2540p laptop on a 2540 docking station (product 603730-002). After undocking and then returning the laptop to the docking station the external monitor display resolution defaults to 640 x 480. I have tested with different docking stations and monitors but still the same issue.
All graphics driver software is up to date (Intel 188.8.131.5255)
The two monitors tested have 1680 x 1050 and 1900 x 1020 resolutions and both connect via VGA.
You can reset the resolution from the Display Properties page but this is a pain.
We are using Windows XP SP3.
Any further information needed let me know. Note we have a number of 2540p laptops but have not seen the issue elsewhere so I am at a loss.
thanks in advance for any help