06-25-2013 04:27 AM
Hi - I work for a company that supports these laptops for a customer. If they are in warranty, we log a call with HP for repair, but sometimes we have to replace a system board on a unit out of warranty - the boards we source are new OEM parts, but we need the tool to set the serial number info on them...
09-27-2013 06:15 AM
I too have a similar problem. I have been escalated to Level two support in India but to no avail. I have the most recent EFI tool and the most recent brand tools for programming the system board. However, when I run the tools either through a bootable USB or through Windows itself, I always receive this message, "WARNING! - Machine is not in a committed state."
Yes, the most recent BIOS has been Flashed (F 43). All windows updates have been installed. Drivers have been updated as well.
Level II support said to run wndmifit with in windows. Done. Selected Commit & Lock. Rebooted to the same warning message. Ran the EFI tool as instructed as well. Still have the same warning. Have used several different brand and programming tools all provided by HP but none will solve the problem.
Does anyone have any suggestions? I am tired of spending endless hours on the phone with no results.
How do you actually program the 6570b system board and put it into a committed state?