02-04-2011 07:12 AM
The problem is on a Elitebook 6930b, but I have seen it on others too.
The OS is Windows 7 Enterprise.
When the user chooses to shutdown the computer, it doesn't turn
off the power. The screen goes black and the computer is
unresponsive, but the computer and fans are still running.
Some times it's working, but usually not.
What is the problem?