Cannot Boot from USB Device on Elitepad 900 (D4T17AA) :: Windows 8 (38567 Views)
Reply
Occasional Visitor
Mansoor_Hussain
Posts: 1
Registered: ‎02-21-2013
Message 1 of 45 (38,567 Views)

Cannot Boot from USB Device on Elitepad 900 (D4T17AA) :: Windows 8

Hello all, I just recieved my demo unit from HP and I am trying to boot to USB from the elitepad using the dock and the jacket. I logged into Windows 8 and opened HP Bios Utility and made sure "Boot from USB Device" was set to "On". However when i boot the tablet and hit F9 or Power+Volume Down, the only boot options I get are "OS Boot Menu" and "IPV4 and IPV6". I have my bootable USB drive plugged in before going to the boot menu, but no matter what I cannot get it to allow me to select "boot from USB"

 

I also changed the boot order in Windows using the HP Bios Utility but that not work either.

 

Im hoping I can get some help soon.

 

THanks!

Please use plain text.
Occasional Advisor
EeroValanne
Posts: 7
Registered: ‎02-26-2013
Message 2 of 45 (38,402 Views)

Re: Cannot Boot from USB Device on Elitepad 900 (D4T17AA) :: Windows 8

[ Edited ]

Hello,

 

You're not alone fighting with that problem. I'd like to re-install Elitepad with W8 Enterprise but in case I do have only "OS Boot Manager" -option.

I don't even have the dock station to re-install from Windows..

 

Are You trying with FAT32 -format USB -media?

They told me at support, that it should be in FAT32.

 

Please use plain text.
Occasional Visitor
Bjarters
Posts: 1
Registered: ‎02-27-2013
Message 3 of 45 (38,355 Views)

Re: Cannot Boot from USB Device on Elitepad 900 (D4T17AA) :: Windows 8

[ Edited ]

I'm struggling with the same issue. Rumour has it we will recieve the docking station for it tomorrow. Hopefully PXE boot will work. On a sidenote I got USB DVDRom working.

 

Update: Formatting the USB as fat32 worked.

Please use plain text.
Occasional Visitor
Polybius
Posts: 1
Registered: ‎02-28-2013
Message 4 of 45 (38,269 Views)

Re: Cannot Boot from USB Device on Elitepad 900 (D4T17AA) :: Windows 8

Would you mind detailing how you got yours to boot to USB? I have the dock but I can't get it to even see USB in the boot menu and booting from PXE results in "Network Not Found".
Please use plain text.
Occasional Advisor
EeroValanne
Posts: 7
Registered: ‎02-26-2013
Message 5 of 45 (38,252 Views)

Re: Cannot Boot from USB Device on Elitepad 900 (D4T17AA) :: Windows 8

I managed to boot from USB by the following instructions:

Prepare the USB Drive:
The user will need to format a USB key. This key will need to be at least 4GB. The key should be USB 2.0 compliant and should not be USB 3.0 compliant. Run the following commands in the command prompt (highlighted):

Diskpart
List disk
(find disk number for USB key; using ‘a’ as example below)
Sel disk a
Clean
Create partition primary
Sel part 1
Assign
Active
Exit
Format x: /fs:fat32 /v:Recovery /q /y
(replace x with USB drive letter)

After that I extracted W8 Enterprise -installation media to USB.
I'm not happy enough yet, because my SCCM boot media doesn't work..

I'll keep working on it and of course keep posting if I figure out the solution.

Cheers!

Please use plain text.
Occasional Visitor
TaurusMiguel
Posts: 4
Registered: ‎02-28-2013
Message 6 of 45 (38,223 Views)

Re: Cannot Boot from USB Device on Elitepad 900 (D4T17AA) :: Windows 8

Did anyone resolve this.  I recieved one yesterday and I have not been able to boot to USB to load my custom corporate image.  I have:

 

1. Formated a USB Fat32 that's less than 2GB.

2. Set the BIOS setting in windows to boot via USB

3. Help down the power button and the down volume button on boot, no USB option availalbe.

4. Went to  PC Settings>General>Advanced Startup> and Selected Use a Device>USB Device -  no options work

 

All of which have failed. It simply reboot or give me a errors saying system does not have any USB boot option.

 

- Carter

Please use plain text.
Occasional Advisor
EeroValanne
Posts: 7
Registered: ‎02-26-2013
Message 7 of 45 (38,022 Views)

Re: Cannot Boot from USB Device on Elitepad 900 (D4T17AA) :: Windows 8

Hi,

 

Tomorrow I'll try to create bootable USB -media with MDT 2012 update 1 and Windows ADK (aka WAIK for Windows 8)...

Please use plain text.
Occasional Visitor
BennyWhooPs
Posts: 1
Registered: ‎03-05-2013
Message 8 of 45 (37,990 Views)

Re: Cannot Boot from USB Device on ElitePad 900 (D4T17AA) :: Windows 8

Hi Guys,

sorry to hear that you are fighting the same battle as me with these lovely machines, we have just bought our first batch of 25, and are up against the same issue, i.e. no way to use the normal familiar Imaging tools that we do for all other machines... (we are flexible!, everything from WDS to Ghost has been tried!)

 

We have a support case open with HP, currently being escalated to level 2 (told I have to wait 24-48 hrs for my next update!)... Have basically tried all combinations of everything I have come across, doubled through HP's troubleshooting process... Let me summarise....

  1. Machine will boot to a Fat32 USB, but only when that USB contains a valid Windows 8 installation media, i.e. I was able to install windows 8 enterprise with no trouble, whereas any other USB will not only boot, it will not be presented as an option at boot time...
  2. Machine will not boot to PXE, IPV4 fails to find network, IPV6 waits then fails with no error message.

My thoughts are that this is due to the great new feature of windows 8, secureboot, that links in with the ElitePad Uefi BIOS... Other Forums relating to other hardware run into this same problem, until they are able to turn off secureboot in the BIOS settings, and enable Legacy Bios support, which we don't have the option to do...

 

It seems that the ElitePad BIOS is a bit Half-Baked, and needs some further work to support secureboot (and its Disabling) fully.

 

I'll keep you posted with the developments with my support case, they have assured me that it will be resolved, and I know it will, just would hope that the resolution does not require me to return 25 machines to  HP

Ben

Please use plain text.
Occasional Advisor
EeroValanne
Posts: 7
Registered: ‎02-26-2013
Message 9 of 45 (37,929 Views)

Re: Cannot Boot from USB Device on ElitePad 900 (D4T17AA) :: Windows 8

Hello,

I installed MDT2012 Update 1 & Windows ADK on to x86 Windows 7.
After that I created Depolymentshare to a network share, imported already sysprepped and captured W8 Enterprise .wim -file with Windows Setup -files and required drivers.

Then I edited the Task Sequence as I desired and Updated Deploymentshare.
Also formatted the USB -drive to FAT32 and extracted the contents of Litetouch86.iso and booted with it.

I still git some configurations waiting with the unattend.xml and bootstrap.ini

SecureBoot is "Off".
I'll test SecureBoot tomorrow, 'cause Windows ADK includes support for that.

I don't have WDS server installed.

Hope this helps!
Please use plain text.
Occasional Visitor
TaurusMiguel
Posts: 4
Registered: ‎02-28-2013
Message 10 of 45 (37,785 Views)

Re: Cannot Boot from USB Device on Elitepad 900 (D4T17AA) :: Windows 8

Hp finally help me resolve.  The issue was it has to boot with Windows PE 4.0 and NTFS.  I boot now with a 16GB FAT partition with no problems.  I also was instructed to download files from ftp://winpe4:p+NL7dt^@ftp.usa.hp.com and copy to drive.  

 

Worked like a charm.  

Please use plain text.
Occasional Visitor
bassmanadam
Posts: 1
Registered: ‎03-08-2013
Message 11 of 45 (37,777 Views)

Re: Cannot Boot from USB Device on Elitepad 900 (D4T17AA) :: Windows 8

I came across this forum as I have been trying to figure out how to connect to my MDT server and perform a LiteTouch installation on the HP Elitepad.  I have been successful in getting this functionality to work after way too long and figured I would post here for others to know what I did to get it to work.

 

The file that was linked to within the last few minutes will help to boot but may or may not help someone trying to connect to a Deployment Share.  (I haven't used the files and suspect that it would require tweaking for it to work for this purpose.)

 

Here's what I did that works:

 

***Be sure to use an x86 boot image!***

 

1: - Use Diskpart to create a fat32 formatted thumb drive.

           Open Command Prompt as an Administrator

           Type List Disk

           Type Sel Disk X  - X is number of your Thumb Drive based off of size listed

           Clean

           Create Part Pri

           Format fs=fat32 quick

           Active

           Assign

           Exit

2: - Make sure that your MDT is at Microsoft Deployment Toolkit 2012 Update 1 (not beta..so version 6.1.2373.0)

3: - Generate new x86 boot images if you haven't since updating to MDT 2012 Update 1.

4: - Copy over the contents of the x86 folder in your deployment share's boot folder.

5: - Rename the LiteTouchPE_x86.wim (or whatever you have them named as) to boot.wim. ***using x64 boot image did not even all the HP Elitepad to show USB Hard Disk as a boot option***

6: - Create folder in the thumb drive named Sources.

7: - Move the previously renamed boot.wim into the Sources folder of the thumb drive.

8: - With the HP Elitepad in an off state, hold power and release once the screen comes on.

9: - Press and hold the Volume down button on the side of the Elitepad until you see the Startup menu.

10: - Choose F9 Boot options.

11: - Choose USB Hard Drive.

12: - This should boot to your normal MDT boot image for you to use.

 

** Note that some people have reported that certain thumb drives require a powered USB drive to boot to on this device.

** Also, be sure to add any drivers for a USB Network card or docking station network card if needed to the .wim image!**

Please use plain text.
Visitor
Docjelly
Posts: 1
Registered: ‎02-06-2013
Message 12 of 45 (37,132 Views)

Re: Cannot Boot from USB Device on Elitepad 900 (D4T17AA) :: Windows 8

All of the posts here are correct, but there seems to be a lack of clarity... Based upon some trial and error and what I've found out from these posts as well as some outside research, here's the requirements. (source: I've now successfully booted from USB to my deployement server and PXE booted to it as well)

 

MDT requirement level is 2012 Update 1. You can install overtop of your MDT 2010 and upgrade your deployment share. This broke one or two minor things, but I was able to get back up and running pretty quickly.

 

WinPE requirement is WinPE 4.0. Install the Windows ADK on your Deployment Server and update your deployment share to completely regenerate your boot images to 4.0.

 

PXE Boot requires WinPE 4.0 (as above) AND requires your WDS server to be running Windows Server 2012. Install the role on a 2012 server and configure it as needed. Add your x86 and x64 boot images from your newly updated MDT server and then stop the older 2008R2 WDS service.

Please use plain text.
Occasional Advisor
EeroValanne
Posts: 7
Registered: ‎02-26-2013
Message 13 of 45 (36,917 Views)

Re: Cannot Boot from USB Device on Elitepad 900 (D4T17AA) :: Windows 8

Hi Docjelly,

Thank You for Your information. I'll install WDS server after my vacation. Still yesterday I was planning to do it on W2K8R2 but thanks to You, I'll change my plan..

Kind Regards,
Eero Valanne
Please use plain text.
Occasional Advisor
sewellia
Posts: 5
Registered: ‎04-02-2013
Message 14 of 45 (36,834 Views)

Re: Cannot Boot from USB Device on Elitepad 900 (D4T17AA) :: Windows 8

[ Edited ]

Hi Miguel

Can you be a bit more specific. What did you do with the downloaded files?

How did you manage to get the ElitePad to boot from the USB device? (not runnning SCCM 2012 yet)

-jos 

Please use plain text.
Occasional Advisor
grimmda
Posts: 8
Registered: ‎08-07-2012
Message 15 of 45 (36,808 Views)

Re: Cannot Boot from USB Device on Elitepad 900 (D4T17AA) :: Windows 8

-I have updated my MDT environment to MDT 2012 Update 1

-I have updated my WinPE to 4.0 via Windows ADK

-I have updated my Deployment Shares

-I have rebuilt my x86 .iso and imaged my thumb drive with it using the documented procedure above (thats not new to this procedure)

-Per HP's support line I have installed the HP UEFI Support Environment on the drivers page for the Elitepad on the main OS it came with

-Per HP's support line I have installed the HP BIOS Settings on the drivers page for the Elitepad on the main OS it came with

 

And I STILL do not get an option in the boot menu to choose the USB drive... only IPV4 and 6... They are escalating my case now and they admit loading the 2 driver sets on the base OS it came with isn't great for Enterprise Buisness customers such as myself.  

Please use plain text.
Occasional Advisor
Jonathan Lam
Posts: 9
Registered: ‎01-26-2009
Message 16 of 45 (36,735 Views)

Re: Cannot Boot from USB Device on Elitepad 900 (D4T17AA) :: Windows 8

[ Edited ]

grimmda

 

Did you also copy over the EFI folder as well to the root?

 

Have you tried mounting the ISO and copying all the contents of the ISO to a USB key instead of setting up the folder structure manually on the usb key? Also have you been able to try other USB keys to see if they have the same issue?

 

Jonathan Lam
Hewlett-Packard
Commercial Managed IT R&D
------------------------------------
The content of this post is my personal opinion and not on behalf of HP.
Please use plain text.
Occasional Contributor
NCBPAC
Posts: 6
Registered: ‎09-22-2009
Message 17 of 45 (36,451 Views)

Re: Cannot Boot from USB Device on Elitepad 900 (D4T17AA) :: Windows 8

I am having the same issue. I can boot a Lenovo Yoga with the USB flash drive, but can never get the ElitePad to boot or even see that there is a flash drive as an option to boot.

 

This is getting frustrating.

Please use plain text.
Occasional Advisor
Jonathan Lam
Posts: 9
Registered: ‎01-26-2009
Message 18 of 45 (36,445 Views)

Re: Cannot Boot from USB Device on Elitepad 900 (D4T17AA) :: Windows 8

NCBPAC,

 

From what I gather the Lenovo Yoga is a 64-bit EFI machine. The ElitePad 900 is a 32-bit EFI machine and so requires 32-bit EFI files. The key/setup for a 64-bit EFI machine will not work on a 32-bit EFI machine. This is different from how it was before with non-EFI boxes, so I can understand how it is confusing (believe me it took me awhile to pick this up).

Jonathan Lam
Hewlett-Packard
Commercial Managed IT R&D
------------------------------------
The content of this post is my personal opinion and not on behalf of HP.
Please use plain text.
Occasional Advisor
sewellia
Posts: 5
Registered: ‎04-02-2013
Message 19 of 45 (36,404 Views)

Re: Cannot Boot from USB Device on Elitepad 900 (D4T17AA) :: Windows 8

[ Edited ]

I managed to get it to work as follows

 

  • In regedit, on the ElitePad, I changed EditionID from "Professional" to "Enterprise" and Productname from "Windows 8 professional" to "Windows 8 Enterprise"  (HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion)
  • I extracted the Windows 8 DVD to the ElitePad's harddisk (as in http://tech.icrontic.com/article/upgrade-the-windows-7-rc-to-retail/)
  • I obtained a USB from HP with the image for the ElitePad and copied the EFI folder on top of the EFI folder in the Windows 8 Enterprise image (You may download the EFI folder that I received from HP from  http://support.akvaplan.com/download/efi.zip)
  • Rebooted
  • started Windows 8 Enterpise setup and selected the upgrade option leaving files and drivers in place

That's all. The rest is as usual. Enter and activate windows with your windows 8 enterprise volume license key, join the domain and allow DirectAccess.     

 

Please use plain text.
Occasional Visitor
LoXodonte
Posts: 3
Registered: ‎04-12-2013
Message 20 of 45 (36,208 Views)

Re: Cannot Boot from USB Device on Elitepad 900 (D4T17AA) :: Windows 8

I believe Jon is on to the problem. We compared ISO contents  on 2 USB drives both configured as FAT32. One booted the other didn't, what we discovered was that the one that was NOT booting was missing a 32bit EFI file in: \Content\EFI\boot

 

MDT generated only the bootx64.efi for my USB drive in both the ISO and folder contents. If dropped in the bootia32.efi from the functioning USB the Elite900 would immediatly see the option to boot.

 

For those of you wondering where you would see the USB boot option, hold down the bottom volume button to access the "startup" menu. There is an option labled f9 Boot Options. If your usb key is configured with fat32 and contains a 32bit EFI file, your drive will show up under F9 Boot Options.
While we can boot the drive, we can't get your Lite touch to execute because the 32bit EFI generated did not come from MDT.

Please use plain text.
Occasional Advisor
grimmda
Posts: 8
Registered: ‎08-07-2012
Message 21 of 45 (36,184 Views)

Re: Cannot Boot from USB Device on Elitepad 900 (D4T17AA) :: Windows 8

It wasn't pretty but I got the ElitePad 900 to work.  AFTER you do all the things I listed you needed to do above here is what I did next to get to work:

 

On an x86 win7 system I installed the WADK and then ran the Copype x86 c:\winpe_x86 command which built out the new 4.0 pe x86 environment onto c:\winpe_x86.

 

I did have to run DandISetEnv.bat to set the environment

 

Then I ran Makewinpemedia /ufd c:\winpe_x86 f: (as long as f: was the usb drive in this case)

 

What that did was build the thumb drive with a bootable backend INSTEAD OF DOING the normal diskpart/dism commands.

Then I mounted my x86 MDT .iso and copied the contents to my new thumb drive and had the EP900 in the docking station with a keyboard and pressed F9 to bring up the boot menu and it showed the USB and I stepped through the process.

 

I did have other issues such as having to build a unattend.xml for my win8 x86 but on an x86 MDT environment (My prod is x64) and then POINTING to my x64 MDT share and having it generate the unattend... Many things documented elsewhere on the web.  Hopefully you don't have to go through all of that.

 

NOW my problem is the EP900 isn't grabbing ANY drivers once I do image it from my MDT... even though I DL'ed the driver pack for win8x86 and plugged it into MDT.  

 

 

Please use plain text.
Occasional Visitor
TaurusMiguel
Posts: 4
Registered: ‎02-28-2013
Message 22 of 45 (35,705 Views)

Re: Cannot Boot from USB Device on Elitepad 900 (D4T17AA) :: Windows 8

I have it to boot to a USB Drive, but has anyone been able to install there Windows 8 custom image?  I have not been successful installing our Windows 8 Corporate Custom Image

Please use plain text.
Occasional Visitor
MIKE HALVERSON
Posts: 2
Registered: ‎01-15-2008
Message 23 of 45 (35,693 Views)

Re: Cannot Boot from USB Device on Elitepad 900 (D4T17AA) :: Windows 8

The steps below have worked flawlessly for me.  The only issue I have now is how I can make this work with a Ghost Boot Disk.  If anyone has any ideas regarding this, it would be greatly appreciated.

 

1.  Insert 4GB or larger flash drive into usb port on your computer.

 

2.  Open an elevated command prompt and type the following commands pressing enter after each command.

  • diskpart
  • list disk (note the disk # for your flash drive as you will need it for the next command)
  • select disk # (enter the disk # from the prior step in place of the number sign)
  • clean
  • create partition primary
  • format fs=fat32 quick
  • active
  • assign
  • list volume
  • exit

3.  Extract contents of a Windows 8 x86 (32 bit) ISO to the flash drive your just created.

 

4.  Remove the flash drive from your computer and insert it into an Elitepad usb port.

 

5.  Power on the Elitepad and hold the volume down key in until you see the BIOS Startup screen.

 

6.  Press/Select "F9 Boot Options"

 

7. Press/Select "USB Hard Drive"

 

8.  Your Elitepad will now go into the Windows 8 setup/installation.

 

This works great if you want to install Windows 8, but if anyone has any ideas on how to make this work with a Ghost Boot Disk, it would be greatly appreciated.

 

 

Please use plain text.
Occasional Visitor
LoXodonte
Posts: 3
Registered: ‎04-12-2013
Message 24 of 45 (35,615 Views)

Re: Cannot Boot from USB Device on Elitepad 900 (D4T17AA) :: Windows 8

We haven't had any problems with the stuck Windows deployment, we need our custom WIM to work at the minimum but we'd really like our custom wim + MDT task sequence. We will be forced to manually  set our current elite 900's...the bleeding edge friends.

Please use plain text.
Occasional Visitor
EYee
Posts: 1
Registered: ‎04-24-2013
Message 25 of 45 (35,151 Views)

Re: Cannot Boot from USB Device on Elitepad 900 (D4T17AA) :: Windows 8

I have the same problem and am looking to get a bootable copy of Acronis 11.5 to boot but it does not show up in F9 boot menu.

 

I am almost certain that none of the USB devices are functional preboot in the dock.

Please use plain text.
The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation