02-17-2010 03:04 AM - last edited on 01-05-2014 10:47 PM by Lisa198503
I tried installing Windows 7 on the two laptops that I normaly use. They both work fine both in or out of the docking station. But if I put the laptop to sleep or hibernate while in the dock, something goes wrong.
When I wake the laptop again out of the docking station one of the CPU cores is at 100% usage and the other one cycles between 100% and 50%. The system is mostly noneresponsive. If I reboot the laptop everything is fine again.
If I wake the laptop in the docking station there are no problems.
What am I missing?
P.S. This thread has been moved from Archived Desktops and Workstations Boards > Windows based to Notebook - HP ProBook, EliteBook, Compaq, Slate/Tablet PC, Armada, LTE. -HP Forum Moderator
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01-03-2011 01:41 PM
since about 3 weeks, I face the same problem with my HP 8510p using Windows 7 32-bit ultimate. In addition to the symptoms you describe, the notebook shows rythmic (fast) hard disk activity.
Sometimes, in addition to this, when I hibernate the laptop outside the docking station and then wake it up inside, there are similar problems, and the usb keyboard and mouse connected to the docking station fail to install.
Did you find a solution or further hints for this problem yet?
01-04-2011 02:27 AM
2) Install fixes and enhancements for the Microsoft Windows 7 that are specific to your notebook:
Essential System Updates for Microsoft Windows 7
System Default Settings for Microsoft Windows 7
Below is the link for software:
01-19-2011 09:22 AM
This has been a problem since switching over to Windows 7. Removing the machine from the docking station will peg CPU utilization and make the machine unresponsive.
01-19-2011 09:35 AM
01-20-2011 11:10 AM
Thanks for your continued assistance.
I applied the latest SP, but that has not cured the problem. I am using a workaround now... wake it up, immediately put it to sleep, and then re-awake the machine.
01-25-2011 06:19 AM
02-01-2011 01:29 AM
I have noticed that when I resume the laptop and it becomes un-responsive, if I then plug in a network cable, at once the laptop responds normaly. That is strange.. If I then unplug the network cable it goes back to nonresponsive.
02-01-2011 02:07 PM
I too have noted that the behavior is related to the absence of a network connection.
Do you have a mapped drive to another machine or server or do you use Offline Folders?
As I noted in an earlier post, if I immediately put the machine to sleep and then re-awaken it, the problem disappears.
Thank you for your continued communications. Maybe we can figure this out over time... or, if HP moderates this forum, they will help us find a solution.
All the best,
02-02-2011 02:14 AM
You are right. If I put the laptop back to sleep at once after the first resume, the problem is gone for that session.
I have mapped network drives, but I'm not using offline files.
I have tried both enabling and disabling the automatic WLAN/LAN switching in the BIOS. But it had no effect on this issue.
02-02-2011 02:31 PM
02-02-2011 04:24 PM
I downloaded and installed the latest Intel drivers as suggested by Tom. That cured the problem for me!
I used System Information to identify my exact network adapter (88566MM) and then downloaded and installed the driver from the Intel web site.
Here's the link to Intel's download page. Just enter your adapter in the search box and choose the Windows 7 driver from the returned list.
Many thanks to Tom and all of you who kept this thread alive until a solution was found.
02-03-2011 08:36 AM
That did the trick. It's so obvious: update the drivers.
I've updated the network drivers as described and now resume workes as it should.
Thank you for helping resolve this.