12-08-2008 07:07 AM
12-10-2008 01:04 PM
12-10-2008 01:41 PM
02-09-2009 02:02 PM
WinXP + SP3 + All patch
1) normal boot : ok
2) go to standy Fn + F3: ok (all leds blue)
3) wake up: ok (2 seconds to wakeup)
4) normal work :ok(5 minutes)
5) go to standby Fn + F3: ok (wireless and power led in flasing amber but go to sleep in a slow flashing blue system led)
5.1) 2 seconds after, automaticaly the machine boot loosing the standyby state and all my work
Wakeup on LAN: enabled / disable
TPM: enabled / disable
02-13-2009 02:33 PM
finally i test with another Harddrive from a working machine (same model), and the problem continue, so i discard Software problems
restore to the defaul settings my BIOS, unconfigure the intel AMT, remove all security features from the BIOS
remove the battery, connect to the power and conectect the battey againg
and the problem dissapear
conclusion: some configuration at the firmware level in the BIOS case the problem.
12-01-2011 04:11 AM - edited 12-02-2011 01:38 AM
Pardon me for gravedigging this thread, but I'd just like to note that this issue persists despite HP claiming that it was fixed in BIOS F.0E and newer, regardless of operating system.
Unfortunately, my computer's warranty conveniently expired last Saturday (ain't that just classic) so my report on this bug which I filed yesterday was rejected by HP Support.
I've tried resetting everything in much the same manner as Victor detailed above (except TPM as I'm running BitLocker), but it didn't resolve the problem completely. Wakeup from standby now works once per cold start, but if I put the computer in standby mode again without shutting it down inbetween, the screen will show but the system will immediately lock up completely, leaving the HDD LED turned off, the wireless LED amber (even though wireless should be on) and every key/trackpad unresponsive, leaving a cold reset as the only way to make the system work again.
I am, of course, running all the latest drivers for everything, as well as the latest BIOS at time of writing (F.1A).
Has anyone found which BIOS settings affect this problem or found some other bugfix (bugridden drivers?)
EDIT: One BIOS setting which does affect standby mode seems to be "TXT Technology". If it is deactivated, behavior is as described above. If I enable TXT Technology in BIOS, trying to wake the computer from standby mode will result in an immediate reboot. So it seems Intel AMT is quite severely broken on this model, and it seems to affect the machine whether enabled or not.
I definitely don't think this is something that should be dealt with by HP Premium support, since it is a design flaw that was claimed to have been fixed. But since my computer is out of warranty, regular support doesn't want to send my bug report further into the development teams. Anyone out there who can submit such a report on a 6930p which is covered by warranty, so the BIOS team will actually get the report and do something about it?