06-19-2012 04:19 AM
I have a machine HP3000 with MPE/Xl operating , that after a WAN provider change stop printing for a specified site. We made some tests from our site and we can print in almost all our sites, and even in sites outside our coutry but in in Castelo Branco (in the north of Portugal) we can.
We can ping the printer inside the HP 3000 , we tested with diferent models of printers ( internal Print Server , external print server), but in that specified site the print jobs go to a ACTIVE state but dosen´t start to go out.
Can you help me please?
06-19-2012 06:56 AM
Try SPOOLER XX;STOP
Then SPOOLER xx:START
Then SPOOLER XX;OUTFENCE=value (eg 8).
If the outfence priority on the spoolfile is equal to or less then the OUTFENCE for that printer, it will not print.
06-19-2012 07:04 AM
the steps ian provided (stop/restart spooling for the printer) are probably enough to get things working again.
however, you've made a number of changes in the process of trying to remedy the problem. i suggest you:
1. stop spooling for this printer
2. put the original printer back into place
3. repeatedly do 'abortio <ldev>' (using the printer's ldev number) until you get the no more io's to abort message
4. start spooling for the printer
5. try a small print
06-20-2012 03:21 PM - edited 06-20-2012 03:22 PM
If your printer is configured to use PJL I believe you have to also be able to pass SNMP traffic between the HP3000 and printer before the spooler will start a print job. Is it possible the network connection from your HP3000 to the remote printer is blocking SNMP traffic? (via a firewall or router somewhere in the path)
If SNMP can't get through, you can disable PJL in the printer configuration, though you lose the ability to do page-level recovery and some other features.
06-26-2012 01:22 AM
i tried several times:
CONSOLE 28 :abortio 500
CONSOLE 28 :9:19/99/Output spooler, LDEV #500: FDEVICECONTROL error.
Native Mode Spooler message 9547
9:19/99/Output spooler, LDEV #500: I/O aborted by user command.
Native Mode Spooler message 9593
9:19/99/Output spooler, LDEV #500: The spooler could not complete
output of file O2503.OUT.HPSPOOL.
Native Mode Spooler message 9511
9:19/99/Output spooler, LDEV #500: Stopped.
CONSOLE 28 :startspool 500
CONSOLE 28 :9:19/128/Output spooler, LDEV #500: Device does not support page le
recovery. Any interrupted document will be entirely reprinted.
Native Mode Spooler message 9038
9:19/128/Output spooler, LDEV #500: Started.
06-26-2012 05:24 AM
it's not clear if you are doing this or not....
whenever you want to make a change to the 'npconfig' file, you must stop (output) spooling for the device(s) being modified. 1) stop 2) change 3) restart....
what model system, os release and nmmgr configuration (get it from nettool) do you have?
what's does linkcontrol show? do you have any unhappy faces in nettool?
06-29-2012 08:34 AM
yes, i know and i did it.
CPU type: SERIES 987SX
MPE version: C.60.00
Local node name: MAIN.WAN.EDS
Local node's domain name:
Transport Version: B.06.00
Transport start time: 12:23 PM
Transport start date: FRI, JUN 29, 2012