Re: Unble to generate the CPU and Mem Performance Report in NNMI (213 Views)
Reply
Frequent Advisor
Nithyaraj
Posts: 60
Registered: ‎09-11-2013
Message 1 of 5 (239 Views)

Unble to generate the CPU and Mem Performance Report in NNMI

Dear Expert,

 

We are Unable to fetch the data from NNMi  for cpu and Memory performance

 

After 22nd we are not able to generate the data.

 

 

In the time control it shows

Data Available From:
11/22/13 11:00

                  

Data Available To:
03/22/14 13:31
Thanks& Regards
E.Nithyaraj.
If you can dream it, you can do it......
Honored Contributor
AndyKemp
Posts: 751
Registered: ‎05-17-2010
Message 2 of 5 (233 Views)

Re: Unble to generate the CPU and Mem Performance Report in NNMI

 

Have you checked to see if theres  still a monitoring policy (and its the right one) applied to  CPU of one of the devices that you're expecting to see in the report ?

 

Whats the status of your state poller ?   Help-> System Information -> state poller tab    (Should be "Normal" like below)

 

 

State Poller Health

Status: Normal

Collections requested in last 5 minutes: 79325

Collections completed in last 5 minutes: 79322  

Collections in process: 141

Time to execute skips in last 5 minutes: 0

Stale collections in last 5 minutes: 0

Poller result queue length 5 min. avg.: 0.0

State mapper queue duration 5 min. avg.: 0

State updater queue duration 5 min. avg.: 1 second

State updater exceptions in last 5 minutes: 0

 

 

Have you checked the ETL processes in your Reporting server instance (RPS server install directory/bin/statusALL.ovpl) ?

 

Have you checked to see if the temporary directory that the files are exported from NNMI exists and isnt full from the OS level ? (you can find that location loking at the detailed health report in the section starting with "Performance SPI Custom Poller Bus Adapter" and the line starting with "Output Base Dir ="

 

 

 

Have a nice day :)

Andy Kemp,  CISSP
Frequent Advisor
Nithyaraj
Posts: 60
Registered: ‎09-11-2013
Message 3 of 5 (217 Views)

Re: Unble to generate the CPU and Mem Performance Report in NNMI

Hi Expert

 

All the above mentioned steps has been checked

Everthings are seems ok

 

Status is already in  Normal state.  

 

 

D:\Program Files (x86)\HP\HP BTO Software\NNMPerformanceSPI\bin>statusALL.ovpl NNM iSPI Performance BIContentStore is running NNM iSPI Performance BIServer is running HP NNM iSPI Performance BI Service is running. HP NNM iSPI Performance Database is running. HP NNM iSPI Performance ETL Service is running.

HP HP NNM iSPI Performance Services all running OK

 

 

Thanks in Advanced

E.Nithyaraj

Thanks& Regards
E.Nithyaraj.
If you can dream it, you can do it......
Honored Contributor
AndyKemp
Posts: 751
Registered: ‎05-17-2010
Message 4 of 5 (213 Views)

Re: Unble to generate the CPU and Mem Performance Report in NNMI

Check the date/timestamps on the files in the NNMi temporary directory to see if they are current. Also check the  prispi.log file to see if there is any issue loading the files from NNMI into the database.

 

Have a nice day :)

Andy Kemp,  CISSP
Trusted Contributor
msharma
Posts: 128
Registered: ‎07-18-2011
Message 5 of 5 (202 Views)

Re: Unble to generate the CPU and Mem Performance Report in NNMI

You may want to check this first:

 

support.openview.hp.com/selfsolve/document/KM815952: Dumping the StatePoller Collections to troubleshoot a device specific Fault or Performance monitoring issue

 

The text file at the end of the operations described on this link will tell you whether the node in question is dumping component related stats or not.

 

If yes, then check the following link on troubleshooting iSPI metrics:

 

support.openview.hp.com/selfsolve/document/KM1203038: Troubleshooting NNM iSPI Performance for Metrics issues from the Network Performance Server perspective

 

Mohit Sharma,
HP Software Support

The views expressed in my contributions are my own and do not necessarily reflect the views and strategy of HP.

If you find this or any post resolves your issue, please be sure to mark it as an accepted solution.
The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.