11-18-2013 09:06 AM
we are using NNM version 7.53
We see few interface is showing down for the network devices. When we open the interface it show administration status up and operational status down. Can you please tell me how can we bring the operational status up for those interface.
We have few more port for which both are up but the interface not coming under monitoring.
Could you please help on this .
11-18-2013 11:49 AM
11-22-2013 07:31 AM
Hi Thanks for your reply,
Devices are connected to the ports, but still we are seeing operational status down, please let us know if any thing need to be checked on our NNM server end.
We have few port which have both (admin & Opert) up, but still the interface is not coming under monitoring.
Could you please assist.
11-22-2013 10:54 AM
What numerical value is being returned for the interface status ?
There are 7 possible values :
1 : up
2 : down
3 : testing
4 : unknown
5 : dormant
6 : notPresent
7 : lowerLayerDown
Andy Kemp, CISSP
11-22-2013 12:44 PM
This is what i can find for the interface.
Interface Administration Status: up
Interface Operational Status: Down
IP Level: IPv4
User Defined Variables:
•Name: ifStatusAssigned - Value: Str:-
•Name: ifStatusLifecycleState - Value: Str:-
•Name: ifStatusNotes - Value: Str:-
•Name: multicastProtocol - Value: Long:0
•Name: ifStatusReasonObj2 - Value: Str:-
•Name: igmpVersion - Value: Long:0
•Name: ifStatusReasonObj1 - Value: Str:-
•Name: ifStatusReasonIndex - Value: Long:0
•Name: ifStatusReasonAlarmObj - Value: Str:-
Is this what you asked us to check? If not , how do we check what you asked ?
12-04-2013 12:36 AM
nnmsnmpwalk.ovpl -c <communitystring> <nodeip> ifOperStatus
check the o/p for that interface, if its value is showing as 2 then you can confirm that there is something need to be corrected from the network team.