No SNMP Trap displayed in Incident Window (155 Views)
Reply
Advisor
MisterX
Posts: 30
Registered: ‎09-15-2004
Message 1 of 4 (155 Views)

No SNMP Trap displayed in Incident Window

Hello,

 

I am running 9.20 on W2008. I have loaded a vendor MIB, loaded the incident and enabled the trap(s). When I launch wireshark I can see the device sending the trap. I correlate that to the loaded MIB/trap definition and verify that the OID is correct. For some reason the traps never seem to display in the SNMP incident window.

 

I ran a nnmtrapdump and I can see the traps in there. I have also tried nnmsnmpnotify with the vendor OID and some basic test generic SNMP OID's. Nothing is every displayed in the window.

 

What can I try next or what am I missing?

 

I will also add that I loaded several other vendor MIB and they appear to be working. I noticed that the traps are also visible under configuration->Trap Server->Trap Logging Configuration. Not sure if this is related or not.

 

Any ideas are appreciated.

HP Expert
fariassolis
Posts: 750
Registered: ‎03-13-2012
Message 2 of 4 (150 Views)

Re: No SNMP Trap displayed in Incident Window

Hello Mister

 

 

Did you enable the trap under Configuration->Incident Configuration-> SNMP TRAPS?

 

Please visit our new customer forum if you have a valid SAID  support contract at the following link.

 

http://h30499.www3.hp.com/t5/Network-Node-Manager-Support/bd-p/network-node-mgr-support-cust-forum#....

 

HP Support

The views expressed in my contributions are my own and do not necessarily reflect the views and strategy of HP

If you find this or any post resolves your issue, please be sure to mark it as an accepted solution,If you are satisfied with anyone’s response please remember to give them a KUDOS and show your appreciation.

Honored Contributor
AndyKemp
Posts: 751
Registered: ‎05-17-2010
Message 3 of 4 (119 Views)

Re: No SNMP Trap displayed in Incident Window

Remember NNMi is discrete, the node and the device element have to be actively managed for the trap concerning that entity to be registered UNLESS the checkbox under Incident Configuration "Discard Unresolved SNMP Traps and Syslog Messages" is cleared.

Have a nice day :)

Andy Kemp,  CISSP
Advisor
MisterX
Posts: 30
Registered: ‎09-15-2004
Message 4 of 4 (117 Views)

Re: No SNMP Trap displayed in Incident Window

I noticed that this behaviour started after installing patch 3 three days prior. This morning I stopped all services, rebooted for a fourth time. Once the server had completed rebooting I manually started the services. Once this was complete the SNMP traps started appearing in the Incident window.

The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.