Re: NNM9i - pmd & nnmaction services not running (3609 Views)
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Frequent Advisor
Posts: 101
Registered: ‎12-09-2009
Message 1 of 11 (3,608 Views)
Accepted Solution

NNM9i - pmd & nnmaction services not running

Hi all,

When I check ovstatus -c:

OVsPMD 632 RUNNING -
pmd - NOT_RUNNING -
nnmaction - NOT_RUNNING Exited because NNMAction service has stopped Exit(1)
nmsdbmgr 5480 RUNNING Data Warehouse unaccessible.
ovjboss 6644 RUNNING Initialization complete.

I stopped and started the services again and the status is the same. Has anyone experienced this?

(NNM9i on Win Server 2k3)

Thank in advance!
Regular Advisor
Posts: 145
Registered: ‎03-23-2010
Message 2 of 11 (3,605 Views)

Re: NNM9i - pmd & nnmaction services not running

Qava,

What is the output when you run ovstatus -v?

Thanks.
Regular Advisor
Posts: 145
Registered: ‎03-23-2010
Message 3 of 11 (3,608 Views)

Re: NNM9i - pmd & nnmaction services not running

Qava,

Also, are you integrated with Operation Manager (OMW) for Windows? Using the Northbound integration?

Thanks..
Regular Advisor
Posts: 145
Registered: ‎03-23-2010
Message 4 of 11 (3,607 Views)

Re: NNM9i - pmd & nnmaction services not running

Qava,

Are you using the Embedded DB or Oracle for windows, or SWL DB?

Thanks.
Regular Advisor
Posts: 145
Registered: ‎03-23-2010
Message 5 of 11 (3,609 Views)

Re: NNM9i - pmd & nnmaction services not running

Qava,

Check to see if the /log/nnm/nnm-trace.0.0.log file exists and if the following errors are in it:

WARNING: com.hp.ov.nms.events.trapd.NmsTrapSessionReader openConnection: Failed to get stub: Could not obtain connection to any of these urls: localhost:1099 and discovery failed with error: javax.naming.CommunicationException: No such device [Root exception is java.net.SocketException: No such device]

WARNING: com.hp.ov.nms.events.trapd.NmsTrapSessionReader openConnection: Failed to connect to trap server using jnp port 1,099 on the local host


Also, Please also check /tmp/actionServer.port file exists and if /conf/nnm/props/nms-local.properties file exists.

If these exists, check to see what the port number is being used in both files. Is it port 1099?

If so please change to another unused port number in the nms-local.properties file (ie: jboss.jnp.port=)

Let me know.

Thanks....
Honored Contributor
Posts: 252
Registered: ‎04-05-2010
Message 6 of 11 (3,605 Views)

Re: NNM9i - pmd & nnmaction services not running

restore the database
Frequent Advisor
Posts: 101
Registered: ‎12-09-2009
Message 7 of 11 (3,605 Views)

Re: NNM9i - pmd & nnmaction services not running

Thanks ROCKETBOY & mohan23,

I was re-installed NNMi9 before you support for me. Thank a lot for your suggestion.

I will continue this issue if it appear again.

Best Regards,
Frequent Advisor
Posts: 101
Registered: ‎12-09-2009
Message 8 of 11 (3,605 Views)

Re: NNM9i - pmd & nnmaction services not running

Hi all,

This issue appear again after integrated with Operation Manager.

Please see attachment for ovstatus -v information.

I could not find nnm-trace.0.0.log file and actionServer.port file as ROCKETBOY mentioned. I only saw nms-local.properties file with content:

jboss.http.port=80
jboss.jnp.port=1099
jboss.https.port=443
jboss.rmi.port=1098
jboss.jrmp.port=4444
jboss.pooled.port=4445
jboss.socket.port=4446
jboss.bisocket.port=4457
jboss.ws.port=8083
jboss.ejb3.port=3873
jboss.jmsControl.port=4458
jboss.sslbisocket.port=4459
jboss.ssljmsControl.port=4460


I stopped and started the services again and the status is the same. Has anyone experienced this?

Thank in advace.
Frequent Advisor
Posts: 101
Registered: ‎12-09-2009
Message 9 of 11 (3,605 Views)

Re: NNM9i - pmd & nnmaction services not running

Sorry, I cannot attach file. This is ovstatus -v:
object manager name: OVsPMD
state: RUNNING
PID: 1344
last message: -
exit status: -

object manager name: pmd
state: NOT_RUNNING
PID: (never run)
last message: -
exit status: -

object manager name: nnmaction
state: NOT_RUNNING
PID: -
last message: Exited because NNMAction service has stopped
exit status: Exit(1)

object manager name: nmsdbmgr
state: RUNNING
PID: 1396
last message: Database available.
exit status: -

object manager name: ovjboss
state: RUNNING
PID: 6080
last message: Initialization complete.
exit status: -
additional info:
SERVICE STATUS
CPListener----------------------------------- Service is started
CommunicationModelService-------------------- Service is started
CommunicationParametersStatsService---------- Service is started
CustomPoller--------------------- Service is started
DatabaseMaintenance-------------- Service is started
EventsCustomExportService-------- Service is started
ExtensionDeployer---------------- Service is started
HealthAgent---------------------- Service is started
InstanceDiscoveryService--------- Service is started
IslandSpotterService------------- Service is started
KeyManager----------------------- Service is started
LDAP----------------------------- Service is started
LWSSO---------------------------- Service is started
LicensingHealthAgent------------- Service is started
ManagedNodeLicenseManager-------- Service is started
ModelChangeNotificationAdapter--- Service is started
ModelChangeRegister-------------- Service is started
MonitoringSettingsService-------- Service is started
NMSLogManager-------------------- Service is started
NamedPoll------------------------ Service is started
NetworkApplication--------------- Service is started
NmsApa--------------------------- Service is started
NmsCustomCorrelation------------- Service is started
NmsDisco------------------------- Service is started
NmsExtensionNotificationService-- Service is started
NmsModel------------------------- Service is started
NmsWorkManager------------------- Service is started
NnmTrapService------------------- Service has failed. Refer to the com.hp.ov.nms.trapd.NnmTrapService log file for details.
PerformanceSpiConsumptionManager----- Service is started
PolicySynchronizer--------------- Service is started
RbaConfig------------------------ Service is started
RbaManager----------------------- Service is started
SpmdjbossStart------------------- Service is started
StagedIcmp----------------------- Service is started
StagedSnmp----------------------- Service is started
StatePoller---------------------- Service is started
SystemMonitor-------------------- Service is started
TrustManager--------------------- Service is started
Regular Advisor
Posts: 145
Registered: ‎03-23-2010
Message 10 of 11 (3,605 Views)

Re: NNM9i - pmd & nnmaction services not running

Qava,

I have seen this before when multiple trap services are running on windows 2k3.

When SNMP is enabled on Windows there are two services that get started.

SNMP Service and SNMP Trap Service.

Are both of these running?

Also do you have any other MIB Browser tool installed on this server? As other 3rd party SNMP tools do have a trap service that also runs when installed.
Occasional Advisor
Posts: 12
Registered: ‎03-20-2009
Message 11 of 11 (3,575 Views)

Re: NNM9i - pmd & nnmaction services not running

Hi All,

 

I am facing the similar issue of "nnmaction" service getting stopped. When I try to manually start it , it gets started but again it stops.

 

I have checked both the files: tmp/actionServer.port  and if /conf/nnm/props/nms-local.properties file and different ports are mentioned in those.

 

Though I am getting the error:

*****************************************************

Jul 5, 2011 10:42:25.991 AM [ThreadID:37] SEVERE: com.hp.ov.nms.topo.ejb.monitor.NnmSystemMonitorService refresh: Agent refresh failed for Events Health Agent : java.lang.NullPointerException
 at com.hp.ov.nms.events.ejb.healthAgent.NmsEventsHealthAgent.refresh(NmsEventsHealthAgent.java:80)
 at com.hp.ov.nms.topo.ejb.monitor.NnmSystemMonitorService.refresh(NnmSystemMonitorService.java:231)
 at com.hp.ov.nms.topo.ejb.monitor.NnmSystemMonitorService$MonitorTask.run(NnmSystemMonitorService.java:499)
 at com.hp.ov.nms.topo.spi.server.concurrent.NmsTimerTaskImpl.call(NmsTimerTaskImpl.java:66)
 at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:303)
 at java.util.concurrent.FutureTask.run(FutureTask.java:138)
 at com.hp.ov.nms.topo.spi.server.concurrent.AbstractNmsWorkManager$RunnableWork.run(AbstractNmsWorkManager.java:300)
 at org.jboss.resource.work.WorkWrapper.execute(WorkWrapper.java:213)
 at org.jboss.util.threadpool.BasicTaskWrapper.run(BasicTaskWrapper.java:275)
 at EDU.oswego.cs.dl.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:761)
 at java.lang.Thread.run(Thread.java:619)

******************************************************************** in nnm-trace.0.0 file

 

Please help.

 

Surabhi

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