NNM9 not retrieving ifIpAddr (310 Views)
Reply
Occasional Visitor
Giomucci
Posts: 3
Registered: ‎08-02-2012
Message 1 of 7 (310 Views)

NNM9 not retrieving ifIpAddr

Hi all,

I have a problem with NNM9 running on Solaris 10.

After discovering my network, I'm not able to rerieve the IP Address information on any Interface form.

The only IP I can see, are those related to the management interfaces (used to seed the discovery too).

Any suggestion on this trouble?

 

Thanks in advance for the support,

 

Giovanni

 

 

Honored Contributor
David Campeau
Posts: 1,079
Registered: ‎04-12-2007
Message 2 of 7 (302 Views)

Re: NNM9 not retrieving ifIpAddr

Hello Giomucci ,

 

What do you see under "Inventory>Custom IP Addresses"?  Is the form filled up with IP address information?

Occasional Visitor
Giomucci
Posts: 3
Registered: ‎08-02-2012
Message 3 of 7 (286 Views)

Re: NNM9 not retrieving ifIpAddr

Hi Daniel,
thanks for your reply!
I checked the form and I found many Ip Addresses.
The strange behaviour consists in the fact that I can't retrieve the IP for interfaces on which is configured a Vlan...just the physical address.
Is there a way to solve this problem?

Honored Contributor
David Campeau
Posts: 1,079
Registered: ‎04-12-2007
Message 4 of 7 (270 Views)

Re: NNM9 not retrieving ifIpAddr

What you describe is not expected behavior from NNM (At least of of the box). Let's check to verify there isn't a configuration keeping NNM from discovering IP's outside of the management address.

 

Under "Discovery Configuration" > "Excluded IP Addresses" tab, what do you have populated in the form? Also check the "Excluded Interfaces" tab.

 

 

Thanks,

 

David

Occasional Visitor
Giomucci
Posts: 3
Registered: ‎08-02-2012
Message 5 of 7 (267 Views)

Re: NNM9 not retrieving ifIpAddr

Hi David ( I apologize for the previous Daniel :) ),
in the discovery configuration there are not exclusions (both IP and interfaces)...
what could I check?
Thanks,
Giovanni

Honored Contributor
David Campeau
Posts: 1,079
Registered: ‎04-12-2007
Message 6 of 7 (232 Views)

Re: NNM9 not retrieving ifIpAddr

It isn't normal NNM is not populating IP addresses for phisical interfaces. 

 

You can check SNMP on one device using the nnmsnmpwalk.ovpl command and verify there are IP addresses being offered to NNM via SNMP.

 

Are you using the embedded database or external?

 

otherwise I would immediately open a support case with HP and see what they come up with.

 

Best Regards,

 

David

Trusted Contributor
hp4u
Posts: 562
Registered: ‎09-16-2010
Message 7 of 7 (224 Views)

Re: NNM9 not retrieving ifIpAddr

I have also faced the same issue for Bluecoat Devices and no solution yet.

Regards,
hp4u
The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.