NNM tip:NPS 9.20 Upgrade fails with Perl errors on Windows platform (216 Views)
HP Expert
Posts: 752
Registered: ‎03-13-2012
Message 1 of 1 (216 Views)

NNM tip:NPS 9.20 Upgrade fails with Perl errors on Windows platform


When trying to set the file permissions on the perl modules an error has occured.Run the command to verify the permissions error:

cacls.exe "%NNMINSTALLDIR%\nonOV\perl\a\lib\5.8.8" /T /E /G "Everyone":F


This will display an error such as the following, note the file may be different.


processed dir: D:\Program Files (x86)\HP\HP BTO Software\nonOV\perl\a\lib\5.8.8\Math
processed dir: D:\Program Files (x86)\HP\HP BTO Software\nonOV\perl\a\lib\5.8.8\Memoize
processed file: D:\Program Files (x86)\HP\HP BTO Software\nonOV\perl\a\lib\5.8.8\Memoize.pm
Access is denied.


The problem is caused by the permissions on the file not allowing even the administrator to have access to the file to change the file permissions.



The solution provided for this issue can be found in the following KCS doc




Please visit us in the new customer support forum http://h30499.www3.hp.com/t5/Network-Node-Manager-Support/bd-p/network-node-mgr-support-cust-forum#....   for more tips like this.


 HP Support

The views expressed in my contributions are my own and do not necessarily reflect the views and strategy of HP
If you find this or any post resolves your issue, please be sure to mark it as an accepted solution,If you are satisfied with anyone’s response please remember to give them a KUDOS and show your appreciation.

The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.