IM no in HPNNMi Console (204 Views)
Frequent Advisor
Posts: 64
Registered: ‎08-29-2011
Message 1 of 2 (204 Views)

IM no in HPNNMi Console

Hi Expert,


we have NNMi >OMW >HPSM integration designed .


Critical severity alerts we registering as in Incident in HPSM.


Now I am looking option in  HPNNMi after register incident in HPSM can we mention Incident number in NNMi console or any other window ??



Posts: 13
Registered: ‎06-07-2010
Message 2 of 2 (177 Views)

Re: IM no in HPNNMi Console



At our company, we store the incident number in two locations. First, we store it in a custom field that is used by our automation flows, Secondly, we store it in the notes field, so our engineers have a quick reference when looking at the Incident Browsing screens. 


Hope that helps. 



The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.