03-24-2014 07:02 AM
we have NNMi >OMW >HPSM integration designed .
Critical severity alerts we registering as in Incident in HPSM.
Now I am looking option in HPNNMi after register incident in HPSM can we mention Incident number in NNMi console or any other window ??
03-25-2014 05:09 AM
At our company, we store the incident number in two locations. First, we store it in a custom field that is used by our automation flows, Secondly, we store it in the notes field, so our engineers have a quick reference when looking at the Incident Browsing screens.
Hope that helps.