02-14-2014 04:53 AM
We have NNMi and BSM integration, so far everything worked fine, but the event integration suddenly stopped working.
I don't have events in BSM OMi console and I dont have traffic on udp port 5162.
As far as I can tell there is nothing wrong in the configuration:
netstat -tulpn | grep 5162
udp 0 0 0.0.0.0:5162 0.0.0.0:* 539/opctrapi
coda OV Performance Core COREXT (31597) Running
ombacksync OM Back Sync AGENT,IA (31253) Running
opcacta OVO Action Agent AGENT,EA (31603) Running
opcmsga OVO Message Agent AGENT,EA (31261) Running
opcmsgi OVO Message Interceptor AGENT,EA (31250) Running
opctrapi OVO SNMP Trap Interceptor AGENT,EA (539) Running
ovbbccb OV Communication Broker CORE (8323) Running
ovcd OV Control CORE (8312) Running
ovconfd OV Config and Deploy COREXT (31195) Running
ovtomcatB OV Tomcat(B) Servlet Container WEB,SERVER (31560) Running
I restarted the nnmi ovc, it didn't work, restarted nnm server, it didn't work, and finaly I restarted the hole system, no change. Can anyone give me some advice, what could be the problem?
02-16-2014 09:02 AM
I assume that you have checked the following:
OM Agent / Northbound settings in NNMi
OM Agent/BSMC settings (ovconfget)
SNMP Trap policy is activated in BSMC
If this seems to be ok I would try to trace northbound interface and opctrapi. BTW: you can "inject" management events in NNMi by using the JMX console (serach for inject).
HTH and kind regards
02-17-2014 02:14 AM
The policy is activated. When I invoke events using jmx console, the events are not coming into NNMi console or in the BSM OMi console( I am not sure what should happend with these events)
I also did nnmsnmpnotify.ovpl -v2c -c THE_COMMUNITY_FOR_THAT_NODE -d -a Source_NODE NNM_server_IP 184.108.40.206.220.127.116.11.18.104.22.168.32
Transmitted 106 bytes to localhost.localdomain (127.0.0.1) port 162
02-17-2014 01:02 PM
Following the documentation NO_TRAPD is correct, but I have seen new OM agent versions (11.1x), where NETSNMP is needed.
Any Errors in nnm.log?
HTH and kind regards
02-17-2014 11:42 PM
Hello again :)
Yes, when I invoke incident with the right trap oid, I receive it in NNM All Incidents, but I don't get it in BSM OMi.
Probably the problem is not in the configuration, because the system worked fine for 2 years. But we had a power outage which affected the machine and I suspect that something went wrong when I started it. Unfortunately I had no idea what could it be.
As I said when I issue tcpdump on port 5162 I don't have any traffic, which suggest that I don't forward incidents to the Integration Adaptor.
I don't have errors in System.txt.
02-18-2014 07:07 AM
I think we searched in the wrong place. I look through my bsmgw logs and I found that opr-gateway.log is full of [Thread-11571] ERROR SoapArgMsgList.endElement(104) - Sending events failure!
I did dbValidator.bat and it return failed:
### Index validation report ###
Index check failed. Following issues found:
- Missing index: indexOverCompT in table: bsm910_event.dbo.HISTORY_LINE in colum
n: COMPONENT_TYPE. This column already has an index with different name!
Has anyone faced similar problems? I read that I have to use checkindices.bat tool, but I am not sure of the outcome.