Re: Configure contact groups for email and SMS notifications (295 Views)
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Honored Contributor
ramesh9
Posts: 1,161
Registered: ‎04-19-2011
Message 1 of 4 (314 Views)

Configure contact groups for email and SMS notifications

NNM 9.2x

 

Is it possible to configure contacts and their email and SMS details in NNM, so when NodeDown incident occurs we can send email and SMS notification.

 

Please let me know whether NNM 9.2x supports these configurations please.

Honored Contributor
AndyKemp
Posts: 751
Registered: ‎05-17-2010
Message 2 of 4 (303 Views)

Re: Configure contact groups for email and SMS notifications

[ Edited ]

Nope, it does not.   You can look here in the forums for the key word of "blat" which is an external solution that can be used in conjunction with the "action" trigger.

Have a nice day :)

Andy Kemp,  CISSP
HP Expert
DSimon
Posts: 85
Registered: ‎04-04-2011
Message 3 of 4 (295 Views)

Re: Configure contact groups for email and SMS notifications

With a valid Customer Support Contract, you can use your Support Agreement ID (SAID) and log into the Software Support Online (SSO) Portal to view the following Articles:

 

For Windows Systems:

 

How to use BLAT to send an email notification for an Incident on Windows

 

For Unix Systems:

 

Configure an incident to receive an email notification

 

 

HP Support
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Honored Contributor
ramesh9
Posts: 1,161
Registered: ‎04-19-2011
Message 4 of 4 (277 Views)

Re: Configure contact groups for email and SMS notifications

Thanks for all your replies.

 

All I wanted to know is it possible to setup a web-link where end-users can update contact details and same contact details can be retrieved when a incident is created and mail sent.

 

I only wanted to know is it possible to create a web-link within NNMi console itself?

 

Please advise.

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