08-13-2013 06:58 AM
I ran into an issue trying to install NNMi 9.20 on a physical Windows server; the install fails fairly quickly, complaining that HPOvPerlA can't be installed. I ran into this in the past when there's an Operations Manager agent installed on the system, but that isn't the case here. The also found the following env vars referencing HPOvPerlA:
(%OVCSL_USER_TMP% isn't set)
1) What is the source of these OVCSL_* vars?
2) Can someone take a peek at the list of installed products below, and tell me if any of them are known conflicts?
System information for [Server]:
Uptime: 0 days 17 hours 20 minutes 44 seconds
Kernel version: Windows Server 2008 R2 Standard, Multiprocessor Free
Product type: Server
Product version: 6.1
Service pack: 0
Kernel build number: 7600
Registered organization: Microsoft
Registered owner: Microsoft
IE version: 8.0000
System root: C:\Windows
Processor speed: 2.1 GHz
Processor type: Intel(R) Xeon(R) CPU L5630 @
Physical memory: 3606 MB
Video driver: ATI ES1000
n/a Internet Explorer - 0
Configuration Manager Client 4.00.6487.2000
HP Array Configuration Utility 184.108.40.206
HP Array Configuration Utility CLI 220.127.116.11
HP ProLiant PCI-express Power Management Update for Windows 18.104.22.168
HP System Management Homepage 7.1.1
HP Version Control Agent 22.214.171.124
Headless Server Registry Update 126.96.36.199
LiveUpdate 3.3 (Symantec Corporation) 188.8.131.52
MANDIANT Intelligent Response Agent 2.3.3100
MSXML 4.0 SP3 Parser (KB2758694) 4.30.2117.0
Microsoft Visual C++ 2005 Redistributable 8.0.50727.42
PFA Server Registry Update 184.108.40.206
08-14-2013 01:20 PM
I would recommend to double check the following files.
You can view this information at the following location: /var/opt/OV/log/nnm/
The most important log files are as follows:
•nm-install-config.log: Contains a record of the most recent installation, including the processes that have been initialized (see the end of the nnm-install-config.log file).
•%TEMP%\nnm-install-config_vbs.log: Contains a record of some preinstallation and postinstallation activity.
•%TEMP%\HPOvInstallerLog.txt: If you have installed NNMi and suspect problems, consult this log file.
nnm-install-config_sh.log: Contains a record of some preinstallation and postinstallation activity.
/tmp/HPOvInstallerLog.txt: If you have installed NNMi and suspect problems, consult this log file.
In addition, the following log files might be useful: •%TEMP%\nnm-preinstallcheck.log: If the preinstallation check contains unresolved warnings or errors, consult this log file to diagnose problems
Please visit our new customer forum if you have a valid SAID support contract at the following link.
The views expressed in my contributions are my own and do not necessarily reflect the views and strategy of HP
If you find this or any post resolves your issue, please be sure to mark it as an accepted solution,If you are satisfied with anyone’s response please remember to give them a KUDOS and show your appreciation.