Alert not closing (141 Views)
Regular Advisor
Posts: 134
Registered: ‎12-08-2011
Message 1 of 2 (141 Views)
Accepted Solution

Alert not closing

Hello experts,


i have cerated enrichment, one for critical and other normal,since the same trap is carying both critical and normal message.
But the normal alert is not closing the critical one.Do i need to do some other config to get this done ?


NNMi 923 on windows


Thanks in advance.

Respected Contributor
Posts: 298
Registered: ‎12-11-2011
Message 2 of 2 (131 Views)

Re: Alert not closing

Hello , 



Check Pairwise configuration , The Critical Event must come first then Normal one will close it if it's configured with the pairwise configuration .

All the best .
Saying Thanks by hitting Kudos :)

Mostafa Hassan
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