Problem with installation of core gateway NA 9.2 (438 Views)
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neomh
Posts: 1
Registered: ‎07-25-2012
Message 1 of 4 (438 Views)

Problem with installation of core gateway NA 9.2

[ Edited ]

Hey all,

 

I'm using a 64bit 5.5 linux CentOS virtual machines to test the installation of HP NA core 9.2 , gateway and satellites.

I installed the core successfully without any problems.

When installing the core gateway i get this error, i couldn't find the problem.  

I also did "Run rpm -ivh OPSWgw-ism-37.0.0.0.12.7-1.x86_64.rp" to install the libraries that are necessary for RH EL 5.

Here's the full installation log, the error is at the bottom.

 

Thanks in advance!

 

[root@localhost binaries]# perl install.pl 
Welcome to the Gateway Installer
        ( Revision: 1.40 )
Supported Platforms:
  1) RedHat-Linux-3AS
  2) RedHat-Linux-4AS
  3) RedHat-Linux-5SERVER-X86_64
  4) SuSE-Linux-9ES
  5) SunOS-5.10
  6) SunOS-5.9
------------------------------------------
Platform? (1/2/3/4/5/6) [1] 3
    Common Options
=========================================
 1 - Configure a new core mesh 
 2 - Add a new core gateway to an existing mesh
 3 - Add a new gateway to an existing mesh
 h - Help
------------------------------------------
Choose a default option (1/2/3/h) [1] 1 
Default options have been configured. Please fine tune the parameters by
answering a few questions.
        Gateway Configuration Options
   =========================================
    First Root     : true
    Root           : true
    Gateway name   : 
    Realm          : 
    Gateway Address: 
    Crypto DB      : 
    Root Gateway IP: 
    Core Server IP : 127.0.0.1
    Admin port     : 9090
    Tunnel DST Port: 2001
    Proxy Port     : 3002
    Ident Port     : 4040
Installing the first Gateway will create a Gateway crypto data
file that you can use to install the other Gateways in the same mesh.
------------------------------------------
New Password for the Gateway crypto data file? 
------------------------------------------
Re-enter New Password for the Gateway crypto data file? 
These are the network interfaces on this machine:
eth0      Link encap:Ethernet  HWaddr 00:0C:29:B0:35:E4  
          inet addr:192.168.1.15  Bcast:192.168.1.255  Mask:255.255.255.0
          inet6 addr: fe80::20c:29ff:feb0:35e4/64 Scope:Link
          UP BROADCAST RUNNING MULTICAST  MTU:1500  Metric:1
          RX packets:25350 errors:0 dropped:0 overruns:0 frame:0
          TX packets:15160 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000 
          RX bytes:31447245 (29.9 MiB)  TX bytes:1356568 (1.2 MiB)
lo        Link encap:Local Loopback  
          inet addr:127.0.0.1  Mask:255.0.0.0
          inet6 addr: ::1/128 Scope:Host
          UP LOOPBACK RUNNING  MTU:16436  Metric:1
          RX packets:28352 errors:0 dropped:0 overruns:0 frame:0
          TX packets:28352 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:0 
          RX bytes:7762236 (7.4 MiB)  TX bytes:7762236 (7.4 MiB)
sit0      Link encap:IPv6-in-IPv4  
          NOARP  MTU:1480  Metric:1
          RX packets:0 errors:0 dropped:0 overruns:0 frame:0
          TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:0 
          RX bytes:0 (0.0 b)  TX bytes:0 (0.0 b)
------------------------------------------
IP address to connect to the gateway on this machine? [192.168.1.15] 
The gateway often sees the Core Application Server as localhost through the gateway.
------------------------------------------
IP address or hostname of the Core Application Server? [127.0.0.1] 
------------------------------------------
Is the Core Application Server also installed on this host? (y/n) [y] 
------------------------------------------
Which directory is the Core Application Server installed in? [/NA] 
------------------------------------------
Name for this gateway? CoreGateway
------------------------------------------
Realm name for this gateway? Default Realm
        Gateway Configuration Options
   =========================================
    First Root     : true
    Root           : true
    Gateway name   : CoreGateway
    Realm          : Default Realm
    Gateway Address: 192.168.1.15
    Crypto DB      : 
    Root Gateway IP: 192.168.1.15
    Core Server IP : 127.0.0.1
    Admin port     : 9090
    Tunnel DST Port: 2001
    Proxy Port     : 3002
    Ident Port     : 4040
------------------------------------------
Proceed with these options? (y/n) [n] y
No more questions.  Completing install...

.Traceback (innermost last):
  File "/opt/binaries/saOPSWgw-37.0.0.0.12.7-installer-RedHat-Linux-5SERVER-X86_64/./lib/platform.py", line 232, in ?
    print platform(style)
  File "/opt/binaries/saOPSWgw-37.0.0.0.12.7-installer-RedHat-Linux-5SERVER-X86_64/./lib/platform.py", line 110, in platform
    p = "RedHat-Linux-%s" % (v)
NameError: v

Gateway Install FAILED!

 

 
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Frequent Advisor
SCRTCRCS
Posts: 38
Registered: ‎06-01-2012
Message 2 of 4 (314 Views)

Re: Problem with installation of core gateway NA 9.2

Hello Neomh,

 

You are running into an identity issue. our installation is looking for "RedHat-Linux" and your system is rplying with a "CentOS" string. Sorry for the inconvenience but unless you can get CentOS to reply as a RedHat system this will not install correctly.

 

We support RedHat. And the satellites require it.

 

--Stuart

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Occasional Visitor
bbottarini
Posts: 1
Registered: ‎03-21-2014
Message 3 of 4 (121 Views)

Re: Problem with installation of core gateway NA 9.2

Am getting a dependancie  error on Gateway installer:

 

                  error: Failed dependencies:
                  OPSWgw-ism = 37.0.0.0.12.7-1 is needed by OPSWgw-37.0.0.0.12.7-1.x86_64

 

This is stopping a production build.

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HP Expert
Fcorella
Posts: 77
Registered: ‎05-25-2012
Message 4 of 4 (113 Views)

Re: Problem with installation of core gateway NA 9.2

My recommendation is to verify file permissions and if it affecting your production enviroment please fill a support case from SSO portal (http://support.openview.hp.com/support.jsp). One of our engineers will contact you anb help you to resolve the issue you are having.

 

Regards,

Fabian Corella T.
SW Premier Support Technical Consultant
HP Network Automation Certified Engineer
TSIA Certified Support Professional

The views and opinions expressed in my contributions are my own and do not necessarily reflect the views and strategy of HP

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