3COM NBX Call Reports - Custom Reports? (352 Views)
Occasional Visitor
Posts: 1
Registered: ‎02-14-2013
Message 1 of 1 (352 Views)

3COM NBX Call Reports - Custom Reports?

Hi guys,


We've got a NBX V3000 running roughly 15 phones on a sales floor and management are keen to track stats on calls made, taken, etc. daily, weekly, monthly, yearly reports would be good.


The current reports that are provided by default using NBX Call Reports...




...seems to be more for Call Centres, talking about hunt groups and group calls.  I want to be able to generate reports based on individuals so Orig Name or Orig ID.  Also is there another call reporting application I should be using?


Any help here would be great!





The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.