laserjet 3390/ "no paper pickup" error message (1364 Views)
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Occasional Contributor
f. quake
Posts: 2
Registered: ‎01-03-2008
Message 1 of 2 (1,364 Views)

laserjet 3390/ "no paper pickup" error message

Setting up new. When copying or anything else message " no paper pickup". It will not pick up from tray, but will work with single page feed. It does print the page correctly using single sheet.
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Occasional Visitor
TLPorter
Posts: 1
Registered: ‎01-31-2008
Message 2 of 2 (1,364 Views)

Re: laserjet 3390/ "no paper pickup" error message

I got the same message after I tried to print on heavy bond. It turned out to be a piece of paper caught midstream that was not visible using the normal means of inspection. Take out your paper tray and look up (from the bottom) to where the paper feeds into the toner and fuser. Unlike what you might think, the paper feeds into the front, not the back of the machine. I hope this helps.
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