hp psc 750 not accepting color ink cartridge (2267 Views)
Reply
Occasional Visitor
ed laprade
Posts: 2
Registered: ‎05-30-2005
Message 1 of 7 (2,267 Views)

hp psc 750 not accepting color ink cartridge

When I installed a recycled HP color cartridge a couple of months ago everything worked great.
Two weeks ago I started getting messages that I had to check the color cartridge. A couple of days later I got the message to align printer cartridges over and over again. That has been going on since then every now as then. Today I got the message that the wrong color cartridge was installed.
How can I remedy this problem without having to go out and buy a new cartridge?
Thank You, Ed Laprade
Frequent Advisor
Sandeep V N
Posts: 35
Registered: ‎02-04-2005
Message 2 of 7 (2,267 Views)

Re: hp psc 750 not accepting color ink cartridge

Hi Ed,


You have closed all the doors by not selecting the option to buy a new cartridge.
Actually, HP doesn't suggest a refilled or recycled cartridge.

However, i would suggest you these steps.

1.Remove & Clean the cartridges manually
2.Close the access door without the cartridges.
3.Check the message popping up
4.If its asking for the right cartridge, put the black first and then close the door.
5.Now, it will ask for the left cartridge ie., Color.
6.Open the door and put the color cartridge and close the door.
7.Now it may ask for the alignment, press enter to align the cartridges.

Please let me know the result.....:)

Regards,
Sandeep.
Valued Contributor
Gary Moore_4
Posts: 68
Registered: ‎03-15-2003
Message 3 of 7 (2,267 Views)

Re: hp psc 750 not accepting color ink cartridge

When you remove the cartridges, clean the cartridge holder contacts with a Qtip dampened with water. Clean the face of the cartridge that makes elctrical contact with a damp paper towel. HP has discontinued the PSC 750 and parts are no longer available for it. It is probably out of warranty so there are no closed doors.
Honored Contributor
Honored Contributor
Pat
Posts: 5,276
Registered: ‎06-22-2004
Message 4 of 7 (2,267 Views)

Re: hp psc 750 not accepting color ink cartridge

Hi, Ed,

You might try a Partial Reset of the unit to see if that too helps.

HP PSC 700 series:

Press and hold Cancel and the Left Arrow while plugging in the power cord.


While still holding the buttons down, plug the power cord back in. Release the buttons after the all-in-one begins to initialize.

After RESET displays and the printer goes back to a ready state, the reset is complete.

Try a print job to see if this step resolved the issue.

Pat

Occasional Visitor
ed laprade
Posts: 2
Registered: ‎05-30-2005
Message 5 of 7 (2,267 Views)

Re: hp psc 750 not accepting color ink cartridge

Thanks everybody for the sugestions but none worked. I guess I'll just have to buy a new cartridge and go from there.
Occasional Visitor
Giacomo Latella
Posts: 2
Registered: ‎01-13-2009
Message 6 of 7 (2,267 Views)

Re: hp psc 750 not accepting color ink cartridge

does anyone know if you can successfully remove the color cartridge and simply print in black?
i don't need color that often, hardly at all in fact but occasionally family members forget to select 'black' and as the color gets used up i get 'stuck' without a color cartirdge right at the wrong time and can't print anything even though there is lots of ink in the black cartridge.
thanking you in advance.
giacomo
Occasional Visitor
pekka ikonen
Posts: 1
Registered: ‎02-28-2011
Message 7 of 7 (2,267 Views)

Re: hp psc 750 not accepting color ink cartridge

i pressed cancel and left arrow when i plugged electric cord in and followed on screen prompts and it worked GREAT !
The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.