12-06-2000 07:19 AM
12-06-2000 10:16 AM
I'm curious whether multiple pages are feeding through the printer during a normal print job or if it's just with faxes. In any case, here's a document that might help:
12-06-2000 11:43 AM
The article was interesting but did not contain information to fix the problem. A technician friend thinks it might be the paper take up roller. I don't know if that is fixable or replaceable.
12-06-2000 12:33 PM
You may want to obtain the service guide for the 3100 printer. The part # is C3948-90957. Go to http://www.hp.com/go/hpparts for information on ordering it.
12-15-2000 06:32 AM
Thanks again, Chris