02-24-2011 12:24 AM
I notice one cartidge is not far from being empty, the yellow one does not appear HP origial as it's not reporting consumable status so I would be careful not to do too much until your confident the cartridges are good.
Normally if your image is out in the scan direction (left to right), yours are out towards the right this would suggest the laser scanners are not located correctly and need to be re-seated.
The process direction (the up/down error) is normally corrected by the calibrate now option.
(Don't forget Kudos if people have helped)
03-02-2011 04:32 PM
Thanks for the tip.
I have all new cartridges and I must have re-calibrated at least 10 times.
And sadly, the colors are still misaligned.
Do you know if there is a way to align the colors manually?
05-05-2011 01:17 AM
If you have this issue (colors nto aligned correctly) print the configuration page and check the eventlog for codes who look like 54.XX.YY.
If this is the issue you should contact HP, this code means the scanner is making the defect.
If these codes do not appear you can calibrate the unit (trough the menu) or try other cartridges if the issue remains after calibration.
05-11-2011 07:48 AM
My printer barely has 4000 pages out of it in total...less than the cartridges rated (though two have been replaced) capacity.
The black is genuine newer replaced cartridge.
The Magenta generic...and printing off.
The Cyan is original.
The Yellow is original...and printing off.
The toner has read zero in the cyan and yellow for several hundred pages...obviously a nice HP ploy to sell more cartridges because there is plenty in there still. I know 'low' volume of toner cannot make it print offset from where it is supposed to. Anybody have ideas that don't involve hammers on an almost new machine?