black ink not working (297 Views)
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Occasional Contributor
Sandy-
Posts: 1
Registered: ‎08-11-2013
Message 1 of 5 (297 Views)

black ink not working

I replaced the ink cartridge and it still is n ot working, when cleaning the head it said try replacing the print head how do I get a print head and change it?

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Acclaimed Contributor
Dennis Handly
Posts: 24,700
Registered: ‎03-06-2006
Message 2 of 5 (282 Views)

Re: black ink not working: HP Officejet H470

[ Edited ]

What model printer do you have?

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Occasional Visitor
jimarendt
Posts: 1
Registered: ‎08-11-2013
Message 3 of 5 (265 Views)

Re: black ink not working

HP Officejet H470

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KBear
Posts: 1
Registered: ‎08-12-2013
Message 4 of 5 (201 Views)

Re: black ink not working

[ Edited ]

I have checked my ink and all are full however my printer is just printing in blue color.  I have an officejet  6500 wireless.

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rodcart
Posts: 1
Registered: ‎01-07-2014
Message 5 of 5 (76 Views)

Re: black ink not working: HP C310A

Have replaced cartridges, cleaned, etc.  Print ouit of black cartridge level shows no ink.  There is some indication that this is a sortware problem rather than a cartridge problem.

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