10-01-2012 04:23 PM
I have a brand new Officejet 6600. I really enjoy it. However, I cannot access printing preferences from my Windows 7 Pro 64-bit system. When I click preferences from any location (print dialog, system dialog, HP dialog), a window appears for a moment, and then is gone. The printer is connected via wifi, and all functions work correctly except Preferences. I'm not sure what other information I should provide to help with this. I can access preferences on all other printers on our network (including an HP Officejet 8500 and an HP Color LaserJet). Any help would be appreciated.