Unable to view Printer Preferences (197 Views)
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Occasional Collector
EHBCYouth
Posts: 1
Registered: ‎10-01-2012
Message 1 of 1 (197 Views)

Unable to view Printer Preferences

I have a brand new Officejet 6600.  I really enjoy it.  However, I cannot access printing preferences from my Windows 7 Pro 64-bit system.  When I click preferences from any location (print dialog, system dialog, HP dialog), a window appears for a moment, and then is gone.  The printer is connected via wifi, and all functions work correctly except Preferences.  I'm not sure what other information I should provide to help with this.  I can access preferences on all other printers on our network (including an HP Officejet 8500 and an HP Color LaserJet).  Any help would be appreciated.

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