'USB Device Not Recognized message' problem (127 Views)
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Occasional Visitor
Posts: 1
Registered: ‎12-10-2010
Message 1 of 3 (127 Views)

'USB Device Not Recognized message' problem

Can any one help me pleas.

I have a 'Deskjet 2050 all-in-one j510

series' printer.

After installing the printer a 'USB

Device Not Recognized message' appears.

I tried several times to

Install/Uninstall the printer using the

Trouble shooting instructions listed in

the 'HP' web site but with no use.

Can any one lead me pleas to any

solution.cc
Honored Contributor
Posts: 6,866
Registered: ‎02-27-2001
Message 2 of 3 (127 Views)

Re: 'USB Device Not Recognized message' problem

You didn't specify j510a or j510c.

Assuming j510c, are these the procedures you followed EXACTLY? Did the printer work on another computer?

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02266743&lc=en&dlc=en&cc=us〈=en&product=4134726#N316

Make a great day!

Roger
Make a great day!

Roger
HP Pro
Posts: 321
Registered: ‎10-11-2008
Message 3 of 3 (127 Views)

Re: 'USB Device Not Recognized message' problem

Hi JoJo,

I have faced similiar issues with my USB deskjet Printers.

All I would say :

1) USB driver issue or USB hub issue

Please try updating USB driver to the latest or swap the USB port in the system and check.

Regards,
Surendar
I work for HP
A quick resolution to technical issues for your HP Enterprise products is just a click away HP Support Center Knowledge-base
See Self Help Post for more details



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