Service HP Network Devices Support (HPSLPSVC) (1588 Views)
Occasional Visitor
Debra Scott
Posts: 1
Registered: ‎05-17-2008
Message 1 of 4 (1,588 Views)

Service HP Network Devices Support (HPSLPSVC)

I am trying to install my wireless printer and all of of sudden I'm getting this fatal error of MSI.netdevicesmanager01. service HP Network Devices Support (HPSLPSVC) could not be stopped. verify that I have sufficient priviledge to stop system service, I do I am the admin of my own system. Where do I find the help to fix this issue. I have Norton 360 has my antiviurs...
Occasional Visitor
John Hubbert
Posts: 1
Registered: ‎01-17-2009
Message 2 of 4 (1,588 Views)

Re: Service HP Network Devices Support (HPSLPSVC)

Did you ever find a solution? I am having the same problem with a HP photosmart c6380.

Valued Contributor
Bill mr
Posts: 106
Registered: ‎11-10-2008
Message 3 of 4 (1,588 Views)

Re: Service HP Network Devices Support (HPSLPSVC)


We can try disabling the WIA service from the Services. Here are the steps :

Click on Start--- Run ---- Type services.msc and press enter.

Locate and right click the WIA (Windows Image Acquisition) service and
select stop.


Follow the below...

Click on Start--- Run ---- Type services.msc and press enter.

Locate and right click the WIA (Windows Image Acquisition) service and
select stop.

>> I. Installing Patch from Microsoft Link:

The link is:

After opening the link, we need to install 2 patches. The patches to be installed are given below.
"Download and install update 927891" & "Download and install Windows Update Agent (WUA) 3.0"
After installing the two patches, We need to restart the computer and check for the result.

II. Stopping "HP Network Device Support" service:

>> The steps for stopping "HP Network Device Support" service are:

1. Click Start and then click Run and in the run window type services.msc and then press Enter.
2. Locate "HP Network Device Support" service in opened Services window
3. Right click on it and select "Stop" option and close the Services dialog box.

>>> III. Adding HPSLPSVC32.DLL file to Firewall exception list:

To add "HPSLPSVC32.DLL" file to Firewall exception list, perform the below steps.

1. Click Start --> Run.
2. In Run dialog box, type "firewall.cpl" and press OK.
3. Windows Firewall dialog box will open. Select "ON" option. And then click OK.
4. Again perform the above steps to open "Windows Firewall" dialog box. Then select "Exceptions" tab.
5. Click "Add Program" --> "Browse".
6. Select "C:\Program Files\HP\Digital Imaging\bin\HPSLPSVC32.DLL"
After completion of the steps, click Apply & OK. And restart the computer to save the changes.


Windows Defender Disable:

1.Hold the â Windows Keyâ and press the letter â Râ

2.In the run box type â msconfigâ and press enter

3.Click â Continueâ on the message box if you have one

4.Select the â Startupâ tab at the top

5.Locate the Startup item called â Windows Defenderâ and uncheck the box next to it

6.Click apply, click ok and say no to rebooting your computer

7.Then open Windows Defender

8.Click Tools

9.Click General Settings

10.Scroll down to Real Time Protection Options

11.Uncheck Turn on Real Time Protection

12.After you uncheck this, click on the Save button

13.Close Windows Defender

14.Reboot your computer

Points Appreciated... @};-

He works best who works neither for money nor for fame nor for anything else
Occasional Visitor
Posts: 1
Registered: ‎05-23-2014
Message 4 of 4 (423 Views)

Re: Service HP Network Devices Support (HPSLPSVC)

[ Edited ]

I am having a similar problem with HPSLPSVC64.dll


I managed to stop it just fine...  I just went to the Task Manager/Services, arranged it alphabetically, and selected it, and hit stop.  It did.


But now, when I go back and try to start it, it won't.  It stays stopped.


I haven't tried a reboot yet, but aside from that, any suggestions?



New Info: Went into Services in Task manager, selected "Open Services"

When I tried to Start it from there, I get a Error 126: The specified module could not be found


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