Scan function on HP 4480 doesn't work, worked before. (1260 Views)
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Occasional Visitor
gblasius
Posts: 1
Registered: ‎09-01-2010
Message 1 of 2 (1,260 Views)

Scan function on HP 4480 doesn't work, worked before.

 

I am unable to use the scan function on my hp deskjet f4480.  I uninstalled and reinstalled HP software, but the HP Scan software doesn't seem to 'find' my printer.   If I press the 'scan' button on the printer directly, I get the error message:
"The scan cannot be performed because another program has control of the HP Imaging Device."  I get this message whether I am running the HP Scan program or not.  
The device has worked in the past. 

 

I am unable to use the scan function on my hp deskjet f4480.  I uninstalled and reinstalled HP software, but the HP Scan software doesn't seem to 'find' my printer.   If I press the 'scan' button on the printer directly, I get the error message:"The scan cannot be performed because another program has control of the HP Imaging Device."  I get this message whether I am running the HP Scan program or not.  


The device has worked in the past. 

 

PS - I tried online help, gave up after waiting for an 'expert' for over 5 minutes.

Esteemed Contributor
Pier3v
Posts: 1,205
Registered: ‎07-28-2010
Message 2 of 2 (1,244 Views)

Re: Scan function on HP 4480 doesn't work, worked before.

If the printer is connected on a network try the solutions offered here:

 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00654095&lc=en&cc=us&product=1119598

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