Officejet Pro L7580 network printer on 64-bit server not working with 32-bit PC (87 Views)
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Occasional Contributor
lisa bitto
Posts: 7
Registered: ‎02-20-2007
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Officejet Pro L7580 network printer on 64-bit server not working with 32-bit PC

Just upgraded our server to new 64-bit hardware/OS.  All printers, including the Officejt Pro L7580 are on the network.  2 Win7 64-bit PCs print fine to the printer, as do 2 Win XP PCs. 

 

There is one 32-bit Win7 PC that is not printing correctly.  Following Microsoft direction for Small Business Server, I added the x86 driver on the server.  Then went to add the printer on the Win7 PC.  It saw the x86 driver on the server, downloaded it, and everything seemed to be fine.  But when the client prints, the first page usually prints only one line.  Sometimes the other pages are ok, sometimes the print is cut off.

 

I suspect a driver issue, but I have the correct driver.  Not sure what to try.

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